How to Utilise Mail Troubleshooter in WHM

December 19, 2023 / cPanel & WHM

This tutorial provides a systematic explanation of investigating email delivery issues on a WHM server. The “Mail Troubleshooter” functionality in WHM assists in recording the journey of an email from your server to the recipient’s address, facilitating the resolution of email-related problems.

Let us follow the steps –

  1. Log in to WHM.
  2. Select the “Email” section and click on the “Mail Troubleshooter” sub-option.
    Mail Troubleshooter
  3. You will head towards the Mail Troubleshooter page.
    email to trace
  4. Add the email need to be traced.
  5. Finally, click on the “Submit” button.
  6. You will get the result as shown below.
    result

You can investigate email delivery issues on a WHM server by using this way. If you face any challenges during this process, feel free to contact the support team, as they are available round the clock to help you.

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