If you are unhappy with any of our services please raise a ticket via our helpdesk located within your client area and an appropriate manager will address the issue; however if you feel that you have not received a satisfactory response from our support or customer care teams, you may send your complaint in writing to the following address:
Webhosting UK Com LTD
7 Commercial Street,
Please include the following information in any correspondence:
We will make every attempt to bring the complaint to a satisfactory conclusion within the first 10 working days however resolution time may be significantly longer in some cases if the issue is particularly complex.