How to Use the Web Template Editor in WHM September 6, 2025

In this article, we will explain how to use the Web Template Editor in WHM. It allows you to customise placeholder web pages, such as the default, suspended, and account-move pages. It is not a full website editor for creating a new site, but rather a way to brand or inform users when a site on your server is unavailable.

Follow the guide:

1. Log in to WHM.
2. Search for “Web Template Editor” option under “Account Functions” and click on it.
   
3. You will enter a new page with tabs.
4. At the top of the editor, choose the template you want to customise. Options include:
   1. Default Website Page: Displayed for unconfigured domains or IPs pointing to your server.
   2. Account Suspended Page: Shown when a cPanel account is suspended.
   3. Account Move Page: Appears when an account is being moved.
   4. Connection Selection Page: Displayed if there is a connection or firewall problem.
      
5. Edit the template; you may either modify the code directly using the built-in editor or upload your own custom HTML file.
6. Click ‘Preview’ to check how the template looks before applying it.
7. Once done, click ‘Save’ to activate the customised template.
   

Setting a Custom Default Index Page for New Accounts
If you want all new accounts to include a custom default index page automatically, you need to place your HTML file in the server’s skeleton directory.

• For the root user:

  /root/cpanel3-skel/public_html/index.html

• For a specific reseller:

  /home/username/cpanel3-skel/public_html/index.html

  (Replace username with the reseller’s name.)

When a new account is created, WHM will copy this file into the account’s ‘public_html’ directory.

In this manner, you can use the Web Template Editor in WHM. For more informative guides, follow our knowledge base section regularly.

Want to make template changes directly? Learn How to update a website template using WHM