How to resolve “The uploaded file could not be moved to wp-content/uploads” issue

April 11, 2024 / How-to Guide

This article will help you in resolving the issue “The uploaded file could not be moved to wp-content/uploads”. This error occurs if you use the default application pool in Windows VPS.

Let us follow some simple steps to resolve the issue – 

  1. Log in to your Windows VPS through RDP.
  2. Navigate to the wp-content directory within your WordPress installation by clicking on Start and accessing the designated folder.
  3. Right-click on the WP-Content folder, then opt for Properties from the context menu.
  4. Within the Properties window, navigate to the Security tab and select Edit.
  5. Under the Permissions for WP-Content section, click on Add.
  6. Tick on Advanced within the Select Users & Groups section, which will prompt a new tab to appear.
  7. Within the new Select Users or Groups tab, select Find Now to display the list of users and groups.
  8. From the search results, choose IIS_IUSRS and click OK to confirm your selection, which will appear in the Select Users and Groups tab.
  9. Confirm your selections by clicking OK, and then proceed to click Apply within the permission tab to enforce the permissions for the user.
  10. Finally, close all open tabs by clicking OK to complete the process.

This way, you can resolve the issue “The uploaded file could not be moved to wp-content/uploads”. If you encounter any issues, get in touch with our support team at your earliest.


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