How to Configure BoxTrapper Settings in cPanel

January 5, 2023 / cPanel & WHM

This guide explains how to configure BoxTrapper settings in cPanel. BoxTrapper is a user-controlled filter that restricts who may send you mail by forcing any sender who has not been added to your approved list of addresses (often known as your “whitelist”) to confirm their email address before you can receive their mail.

Steps to set up BoxTrapper settings in cPanel:

  1. Log in to your cPanel account.
  2. Select the “BoxTrapper” setting under the “Email” section.
    "BoxTrapper” setting
  3. You will find a list of email accounts. Click on the “Manage” button next to the account whose BoxTrapper settings you wish to set up.
    Manage
  4. You will find different settings on this configuration page. Find the “Configure settings” option and click on it.
    Configure settings
  5. Enter the email addresses for the account separating them with commas in the “Email addresses for this account” section.
  6. Under the “Your Name” section, enter the name.
  7. Enter “The number of days that you wish to keep logs and messages in the queue:”. The default setting is 15 days.
  8. The “Minimum Apache SpamAssassin Spam Score necessary to bypass BoxTrapper” setting should be set.
  9. When an email is sent to BoxTrapper with a spam score below the “Minimum SpamAssassin Spam Score required to bypass BoxTrapper value, the message is habitually delivered. According to cPanel, the default value for this parameter is -2.5.
    Configure BoxTrapper
  10. If you want to “Enable Automatic Whitelisting,” check the box. By doing this, BoxTrapper will add every email address you send to its whitelist.
  11. Tick the next check box “Automatically whitelist the To and From lines from whitelisted senders (whitelist by association).” And click on the “Save” button.
    Whitelisting
  12. You will get a success message that the system has successfully configured BoxTrapper for the account as shown below.
    successfully configured BoxTrapper

This way you can configure BoxTrapper settings in cPanel. If you liked our article then you will surely love our support. For any issues contact our support team they will surely help you out.

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