How to Configure Plesk’s Email Auto Reply

March 2, 2023 / Plesk

This guide explains how to configure Plesk’s email auto-reply feature. Plesk is a web hosting control panel that allows users to manage hosting services, including email accounts.

The email auto-reply (also known as a vacation message) is used to inform senders that the recipient is unavailable automatically. These messages are typically used to:

  • Notify senders about out-of-office or vacation periods.
  • Provide alternative contact details.
  • Confirm that the email has been received and acknowledged.

Let us follow the steps:

  1. Log in to Plesk.
  2. Select the “Websites & Domains” option from the left-hand side of the screen.
    websites
  3. Click on the “Mail Accounts” option.
    mail accounts
  4. Click on the “+Create Email Address” tab.
    create email address
  5. Select the “Auto-Reply” tab.
    auto-reply
  6. Fill out the fields for “auto-reply message subject, message format, and message text, then whom to forward it to, how often to do so, how to attach a file, and when to turn off auto-reply.
    create email address
  7. Click on the “OK” button.
    ok

Once enabled, the auto-reply will automatically send a predefined response to incoming emails, informing senders of the recipient’s unavailability or providing relevant information. The auto-reply will automatically disable itself after the specified date range ends.

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