As we begin the countdown to Christmas and the new year, it’s often interesting to reflect on the changes that have happened over the last twelve months. With this in mind, we’re giving over this post to looking at 12 fascinating facts about the internet that our customers will find thought-provoking before they leave the …
On average, around 45% of online customers who get to a website checkout end up not completing the purchase. It’s an issue that results in a significant loss of income for online stores. For many shoppers, the problem is not the product or the price, but the checkout experience. In this post, we’ll look at …
All new online businesses face challenges, especially during the current economic downturn. To help ensure your venture is able to weather any storms and is in the best position to take advantage of opportunities, here are some helpful survival tips. Be ready and willing to adaptThings can change very quickly in the market place and …
In times of economic uncertainty and increasing online competition, it can be incredibly challenging for local businesses to expand their customer base, particularly if advertising and marketing budgets are limited. To help, here we look at some free ways that other businesses have found successful in the past. Improve local SEOOne of the ways to …
When it comes to finding products, services and brands, the first place everyone looks these days is online. This makes digital marketing essential for small businesses that need to tap into the online audience. For SMBs that have to do their marketing themselves, it can be easy to make mistakes. Here we look at some …
Today’s savvy consumers want to know how good a company is before they spend their money. So, when it comes to attracting new customers, a business’ good reputation can be worth its weight in gold. The key to generating new business, however, is getting that good reputation noticed by as many people as possible and …
If you’ve got great products at great prices and a trustworthy website with lots of visitors, you should have healthy sales. If you haven’t, then potentially, the issue could lie with your buying process. If it’s too slow and people have to jump too many hurdles, many will just abandon their shopping cart and go …
Customer satisfaction is an integral part of a successful business; however, while most businesses focus their efforts on external customers, there are also real benefits to be gained by improving the satisfaction of internal customers. Here we’ll look at why it’s important to establish an equilibrium that benefits both internal and external customers. What’s the …
According to Igniyte, 86% of people will read online reviews of your business before buying from you. That figure rises to 95% for consumers aged 18-34. What’s more, over half of consumers insist on using companies with 4 stars or better. What this means is that your online reputation has a massive impact on your …
Shopping bots are causing a dilemma for online retailers. On the good side, they can result in businesses selling their most sought after products very quickly. The downside is that the products are not being bought by the genuine customers that are the long-term lifeblood of any retail operation. The consequences are that, in return …