Plesk’s SpamAssassin settings control how incoming mail is classified as spam. This guide covers the server-wide settings, which require administrator access rather than an ordinary reseller or mailbox login.
Adjust server-wide filtering
- Log in to Plesk as an administrator.
- Open Tools & Settings > Spam Filter, under Mail.
- Check Switch on server-wide SpamAssassin spam filtering, or the equivalent Turn on option on Windows.
- Review The score that a message must receive to qualify as spam.
- Enter the intended threshold and click OK.
- Reopen the settings to confirm the value.
A lower threshold classifies more messages as spam and can increase false positives. A higher threshold is less strict and may allow more unwanted mail through. Record the existing value before changing it.
Check the result
Review legitimate mail and spam over a representative period. Check how suspected messages are handled; classification does not always mean deletion.
If you need to change only one mailbox, use its Spam Filter settings where the provider permits individual configuration. Do not change server-wide policy merely to adjust a single mailbox.