We always recommend all our customers to provide additional security to your account by using two-factor authentication.
How to do this ?
- If you don’t already have an authentication app installed on your smartphone, tablet or PC you will need to download one. We recommend either Google authenticator or Microsoft authenticator, both are available for free from the Google Android, Apple IOS and Microsoft app stores.
- Once the app has been installed log into your WebHosting UK portal.
- Click Update Details > Account Security.
- Click on the “Enable Authentication”.
- Click on “Get Started” button.
- Scan the “QR code” and click on the “Submit” button.
- The customer portal will generate a one-time password embedded in a QR code image.
- Use the authenticator app on your mobile device to scan the QR code image. After your device scans the QR code, it generates a one-time numeric password. In the text box type the password that is displayed on your mobile device, and then click Submit.
(Note: Make sure to save your back-up code to a secure location) - Success. You have now set up two factor authentication and added an additional layer of security. When you next login to your client portal you will be asked for the time-based code generated by your chosen authenticator app.
That’s it!!
If you use WHM and want to add an extra layer of security to your server then take a look at our guide on How to enable two-factor authentication (2FA) in WHM