In this guide, you will learn how to momentarily turn off the firewall and antivirus software. A firewall helps prevent attackers or external dangers from ever entering your system, while antivirus software protects the file system from undesirable programmes.

To fix the “DNS Server Not Responding” problem, you can momentarily turn off the firewall and antivirus software. Although firewalls and antivirus programmes are necessary for protecting your devices, they can occasionally interfere with network connectivity.

To momentarily disable the firewall and antivirus software, follow these instructions:

  1. The steps for both windows and mac users have been explained below:
    1. For Windows users-
      1. Log in to your control panel.
      2. Select “Update & Settings”.
      3. Click on “Windows security”.
      4. Select “Virus & threat protection”.
      5. Then click on “Manage Settings”
    2. For Mac users-
      1. Navigate to “System Preferences”.
      2. Select “Security & privacy”.
      3. Then click on the “Firewall”.
  2. Try returning to the website from your browser after turning off your firewall.
  3. If this addressed the problem, you might think about changing antivirus software or customising the settings of your current programme. In either case, do not forget to turn on your firewall again when you are finished.

This way you can resolve the “DNS Server Not Responding” problem by momentarily turning off the firewall and antivirus software. For more information contact our support staff at any moment.