8 Things to Look for in a Reseller Hosting Package

8 Things to Look for in a Reseller Hosting Package

Reseller hosting can be a profitable business for entrepreneurs and a valuable business strand for developers looking to host their clients’ websites as part of their services. However, if you are going to offer hosting to your customers, you don’t want to provide a service which lets them down. At the same time, you want a reseller package that will enable you to manage your clients easily and which will give you the ability to grow your business. To help, in this post, we’ll explain what you need to look for in a reseller hosting package.

White label branding

The big advantage of choosing reseller hosting that offers white label branding is that you can create your own, independent hosting brand. White label packages enable you to add your business name and logo to your control panel and even let you create custom holding pages for your customers. In addition, your customers won’t know that you are reselling and can’t look up the main host to compare their prices with yours. 

High uptime rates

The last thing you need as a host is to be inundated by your customers complaining that their websites are offline. The problem for resellers is that if they are, there is little you can do about it, it’s your own host who needs to sort it out.

It is imperative, therefore, that you choose a reliable host that can guarantee high uptime for your business. Ideally, you want a host that offers a stable network with 99.9% uptime and which has multiple data centres which can be used as a backup if one goes down.

Packages that let you grow

As your hosting business grows, you may need to upgrade to a bigger package that offers more disk space to let you cater for more clients or clients with bigger needs. Make sure any host you choose has a range of packages available.

Create and manage your own packages

Just as your web host creates and manages different packages for clients like you, as a reseller, you’ll want to do the same for your customers. Make sure the reseller package you purchase gives you the ability to do this. By being able to offer different plans that best suit the needs of different customers, you are more likely to gain more clients.

Powerful but easy to use control panels

Powerful control panels, like the cPanel & WHM combo, provide easy to use management tools for your hosting business. They enable resellers to create hosting packages and accounts and manage them. You can even provide your clients with their own control panel so that they can log in and manage their own hosting. 

One of the best things about cPanel & WHM is that it is accessible over the web, enabling you (and your clients, if you wish) to manage your hosting where ever you have a connection – even on a smartphone.

Managed hosting

To make it easier for you to run your business, you should choose a provider that offers managed reseller hosting. This way, you know their technical team will take care of the hosting environment for you, setting up and maintaining the hardware, updating the software, installing security patches, configuring the firewall, etc. With these things taken care of as part of the package, you can focus on other aspects of your business.

Expert technical support

It can be troublesome enough sorting out issues with your own website, but when you’re responsible for looking after other people’s sites, it is absolutely critical that you have the right technical support in place should problems arise. This is especially important if there’s a backend issue because, as a reseller, all those processes are managed for you by the parent host. For this reason, you should only use a host that provides 24 x7 technical support so that, no matter what time of day you need help, it is there for you.

Customer reviews

Finally, before deciding about which company to opt for, make sure you check out their online reviews. Find out what their customers say about the company’s reliability, its technical support and what other resellers think about its hosting. If the comments are positive, then they could be the company for you.


Being a reseller means you have the responsibility to look after your clients’ hosting. Here at WHUK, we know how important this is to a client, especially if their business relies on that website being online all the time. If you want to offer your clients the best hosting, it is important that you choose the right provider for your reselling business. Hopefully, the advice given here will point you in the right direction.

If you are looking for reliable reseller hosting, check out our range of affordable packages


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