This article provides troubleshooting steps for resolving the HTTP Error 403.14 – Forbidden issue when attempting to log in to Plesk. It includes detailed error information, the cause of the problem, and a step-by-step resolution guide.
Symptoms:
- Cannot log in to Plesk:
HTTP Error 403.14 – Forbidden - When attempting to log in to Plesk directly from the server, the following error appears in the browser:
HTTP Error 403.14 - Forbidden The Web server is configured to not list the contents of this directory. Detailed Error Information: Module DirectoryListingModule Requested URL https://203.0.113.2:8443/admin/ Notification ExecuteRequestHandler Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\application\admin\public\ Handler StaticFile Logon Method Anonymous Error Code 0x00000000 Logon User Anonymous
Cause:
The URL Rewrite module is malfunctioning.
Resolution:
- Connect to the Plesk server through RDP.
- Click the Start button, type CMD, and open the Command Prompt.
- Stop IIS Manager:
C:\> iisreset /stop
- Run the following command to remove the URL Rewrite module:
C:\> ParallelsInstaller\parallels\PANEL-WIN_17.8.11\thirdparty-windows-x86_64\rewrite_7.2.1980_x64.msi
- Run the following command to install the URL Rewrite module:
C:\> ParallelsInstaller\parallels\PANEL-WIN_17.5.3\thirdparty-msi-Windows-any-x86_64\rewrite_7.2.1952_x64.msi
- Restart IIS Manager:
C:\> iisreset
We hope you found this article useful. If you need any additional help, please don’t hesitate to reach out!
If you’re facing IIS HTTP Error 404.3 – Not Found, check out our guide on IIS: HTTP Error 404.3 – Not Found (Add a MIME Map)