Fix BIND DNS Server Startup Issues in Plesk for Linux

October 1, 2024 / Servers, Hosting & Email

It is vital to ensure proper DNS functionality, which directly affects domain resolution and website accessibility. These errors indicate missing DNS records, and resolving them promptly is essential for maintaining reliable server and domain operations.

If updating isn’t an option, follow these steps to resolve the issue:

  1. Log in to Plesk.
  2. Select one of the following fixes by going to Domains > example.com > Hosting & DNS > DNS Settings:
    1. Click “Add Record” to manually add the absent NS/A records. To save the modifications after adding the DNS record, select “Update” on the “DNS Settings” page.
      hosting & DNS
    2. To return to the initial zone setup, select “Reset to Default.”
      Note: Select Tools & Settings > DNS Template, add the DNS NS records, and then click Apply DNS Template Changes to apply missing DNS NS records for all or some domains.
      add record>reset to default
  3. Select “Services Management” under “Tools & Settings.”
    services management
  4. To restart “DNS Server (BIND),” click the Start button next to it.
    DNS bind
  5. You will receive a success message as shown below.
    service was started

In such a way, you can fix BIND DNS Server Startup issues in Plesk for Linux: “zone NS has no address records (A or AAAA)” or “zone has no NS records”. Get more help from our support staff if needed.