{"id":7733,"date":"2022-02-01T11:20:00","date_gmt":"2022-02-01T11:20:00","guid":{"rendered":"https:\/\/www.webhosting.uk.com\/kb\/?p=7733"},"modified":"2026-02-13T13:14:10","modified_gmt":"2026-02-13T13:14:10","slug":"how-to-control-mail-queue-in-plesk","status":"publish","type":"post","link":"https:\/\/www.webhosting.uk.com\/kb\/how-to-control-mail-queue-in-plesk\/","title":{"rendered":"How to Control the Mail Queue in Plesk"},"content":{"rendered":"<p>This article explains how to view and manage the mail queue in Plesk. Controlling the mail queue helps identify undelivered emails, resolve mail delivery issues, and maintain smooth email server operations.<\/p>\r\n<p>Steps to follow to control the mail queue in Plesk:<\/p>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph -->\r\n<ol>\r\n<li>Log in to Plesk.<\/li>\r\n<li>Now, look for Tool &amp; Settings, search for Mail options and choose Mail Server Settings.<br \/><img decoding=\"async\" class=\"alignnone\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/10\/Screenshot_6-11-1024x492.png\" alt=\"Mail Server Settings\" height=\"492\" \/><\/li>\r\n<li>After that, go to the Mail queue tab and select Clear.<br \/><img decoding=\"async\" class=\"alignnone\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/10\/Screenshot_7-10.png\" alt=\"Mail queue\" height=\"168\" \/><\/li>\r\n<\/ol>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:image {\"id\":7737,\"sizeSlug\":\"full\",\"linkDestination\":\"media\"} \/-->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Note: If you can&#8217;t send an e-mail via your mail server, it&#8217;s possible that your mail server is overburdened and can&#8217;t handle the volume of messages it&#8217;s receiving. This might happen if someone is sending spam via your mail server or if the mail transfer agent (MTA) or mail delivery agent (MDA) (such as Postfix, Sendmail, or Exim), which is responsible for handling and delivering outgoing emails.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>In such circumstances, manually entering the mail queue might assist in identifying and removing potential sources of the problem.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>We hope that you now have a good understanding of how to control the mail queue in Plesk. If you continue to have problems with the protocol outlined above, please contact <a title=\"Webhosting UK\" href=\"https:\/\/www.webhosting.uk.com\/\">Webhosting UK<\/a> for constructive assistance 24&#215;7<\/p>\r\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>This article explains how to view and manage the mail queue in Plesk. Controlling the mail queue helps identify undelivered emails, resolve mail delivery issues, and maintain smooth email server&hellip;<\/p>\n<p><a href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-control-mail-queue-in-plesk\/\" class=\"more-link\">Read More<\/a><\/p>\n<div class='heateorSssClear'><\/div><div  class='heateor_sss_sharing_container heateor_sss_horizontal_sharing' data-heateor-sss-href='https:\/\/www.webhosting.uk.com\/kb\/how-to-control-mail-queue-in-plesk\/'><div class='heateor_sss_sharing_title' style=\"font-weight:bold\" >Spread the love<\/div><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Facebook\" class=\"heateor_sss_facebook\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-control-mail-queue-in-plesk%2F\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg\" style=\"background-color:#0765FE;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path fill=\"#fff\" d=\"M28 16c0-6.627-5.373-12-12-12S4 9.373 4 16c0 5.628 3.875 10.35 9.101 11.647v-7.98h-2.474V16H13.1v-1.58c0-4.085 1.849-5.978 5.859-5.978.76 0 2.072.15 2.608.298v3.325c-.283-.03-.775-.045-1.386-.045-1.967 0-2.728.745-2.728 2.683V16h3.92l-.673 3.667h-3.247v8.245C23.395 27.195 28 22.135 28 16Z\"><\/path><\/svg><\/span><\/a><a aria-label=\"X\" class=\"heateor_sss_button_x\" href=\"https:\/\/twitter.com\/intent\/tweet?text=How%20to%20Control%20the%20Mail%20Queue%20in%20Plesk&url=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-control-mail-queue-in-plesk%2F\" title=\"X\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_x\" style=\"background-color:#2a2a2a;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg width=\"100%\" height=\"100%\" style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#fff\" d=\"M21.751 7h3.067l-6.7 7.658L26 25.078h-6.172l-4.833-6.32-5.531 6.32h-3.07l7.167-8.19L6 7h6.328l4.37 5.777L21.75 7Zm-1.076 16.242h1.7L11.404 8.74H9.58l11.094 14.503Z\"><\/path><\/svg><\/span><\/a><a aria-label=\"Linkedin\" class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-control-mail-queue-in-plesk%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div><div class='heateorSssClear'><\/div>","protected":false},"author":35,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[944],"tags":[],"class_list":["post-7733","post","type-post","status-publish","format-standard","hentry","category-plesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Control the Mail Queue in Plesk<\/title>\n<meta name=\"description\" content=\"Take charge of your emails! 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