{"id":5453,"date":"2022-02-18T10:29:00","date_gmt":"2022-02-18T10:29:00","guid":{"rendered":"http:\/\/www.webhosting.uk.com\/kb\/?p=5453"},"modified":"2025-12-02T09:55:39","modified_gmt":"2025-12-02T09:55:39","slug":"how-to-manage-email-disk-usage-in-cpanel","status":"publish","type":"post","link":"https:\/\/www.webhosting.uk.com\/kb\/how-to-manage-email-disk-usage-in-cpanel\/","title":{"rendered":"How to manage email disk usage in cPanel"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">This article explains how to view and manage email disk space usage in cPanel. It enables you to view all your mailboxes and delete old or large messages.<\/p>\r\n\r\n\r\n\r\n<h2><strong>Managing e-mail disk usage<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">To manage email disk usage, follow these steps:<\/p>\r\n<ol>\r\n<li>Log in to your cPanel account.<\/li>\r\n<li>Scroll to the<strong> EMAIL<\/strong> section and click on the <strong>Email Disk Usage<\/strong> icon.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_9344fd.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18855 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_9344fd.png\" alt=\"email&gt; email disk\" width=\"757\" height=\"387\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_9344fd.png 757w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_9344fd-300x153.png 300w\" sizes=\"auto, (max-width: 757px) 100vw, 757px\" \/><\/a><\/li>\r\n<li>On the <strong>Email Disk Usage<\/strong> page, select the <a href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-add-an-email-account-in-cpanel\/\">email account<\/a> you wish to view from the <strong>Account <\/strong>dropdown list or type it into the search bar to search for it.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_91752e.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18853 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_91752e.png\" alt=\"email disk usage\" width=\"1023\" height=\"360\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_91752e.png 1023w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_91752e-300x106.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2021\/02\/Snag_91752e-768x270.png 768w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><\/a>When you have selected your account, its mail folders will be listed under <strong>Mailbox Name<\/strong>, as in the image above. At the side of these, you will be able to see columns for the number of messages each folder contains and the size of each folder.<\/li>\r\n<li>To free up disk space, go to the <strong>Actions<\/strong> column and click\u00a0<strong>Manage<\/strong>.<\/li>\r\n<li>Under <strong>Messages to delete<\/strong>, there are several filters you can select to choose the emails you wish to delete. These are:\r\n<ol>\r\n<li><strong>1 year old or more: <\/strong>Choose this option to delete messages over one year old.<\/li>\r\n<li><strong>30 MB in size or more:<\/strong> Choose this option to delete deleted messages larger than 30 MB.<\/li>\r\n<li><strong>Previously viewed: <\/strong>Choose this option to delete messages that have previously been read.<\/li>\r\n<li><strong>All messages:<\/strong> Choose this option to delete all messages in the folder.<\/li>\r\n<li><strong>Custom query:<\/strong> Choose this option to search for specific messages, e.g. by age, terms in the subject line, etc.<br \/><em><strong>Note: <\/strong>Custom query uses Dovecot search tags. You can find a list of these at \u00a0Dovecot\u2019s SearchQuery page.<\/em><\/li>\r\n<li>To permanently delete the messages, click <strong>Delete Permanently<\/strong>. Remember that following this action, emails cannot be recovered.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n<p>That is it! Hope you liked our article.\u00a0<\/p>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>This article explains how to view and manage email disk space usage in cPanel. It enables you to view all your mailboxes and delete old or large messages. 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