{"id":5433,"date":"2023-10-06T06:15:00","date_gmt":"2023-10-06T06:15:00","guid":{"rendered":"http:\/\/www.webhosting.uk.com\/kb\/?p=5433"},"modified":"2025-12-18T09:25:12","modified_gmt":"2025-12-18T09:25:12","slug":"how-to-enable-two-factor-authentication-2fa","status":"publish","type":"post","link":"https:\/\/www.webhosting.uk.com\/kb\/how-to-enable-two-factor-authentication-2fa\/","title":{"rendered":"How to enable two-factor authentication (2FA)"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">To keep your account secure, we strongly recommend enabling Two-Factor Authentication (2FA) in your client portal. 2FA adds an extra layer of protection by requiring a one-time verification code during login, in addition to your password.<\/p>\r\n<p><strong>Before You Begin<\/strong><\/p>\r\n<p>Make sure you have an authenticator app installed on your smartphone, tablet, or PC. You can use any of the following free apps:<\/p>\r\n<ul>\r\n<li>Google Authenticator<\/li>\r\n<li>Microsoft Authenticator<\/li>\r\n<\/ul>\r\n<p>These apps are available on Android, iOS, and Microsoft app stores.<\/p>\r\n<p><strong>How to Enable Two-Factor Authentication (2FA)<\/strong><\/p>\r\n<p>Follow the steps below to enable 2FA from your client portal:<\/p>\r\n<ol>\r\n<li>Log in to Your Client Portal<br \/>Log in to your client portal using your registered email address and password.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21552 size-full\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71.png\" alt=\"webhosting uk\" width=\"1737\" height=\"818\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71.png 1737w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71-300x141.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71-1024x482.png 1024w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71-768x362.png 768w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_85e9e71-1536x723.png 1536w\" sizes=\"auto, (max-width: 1737px) 100vw, 1737px\" \/><\/a><\/li>\r\n<li>Open 2FA \/ Security Settings\r\n<ul>\r\n<li>Click on your profile name at the top-right corner of the portal.<\/li>\r\n<li>From the dropdown menu, select 2FA \/ Security Settings.<br \/><br \/>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 OR<\/li>\r\n<li>You can find the 2FA \/ Security Settings option directly under &#8216;Your Profile&#8217; on the main page.<br \/>You will be redirected to the Two-Factor Authentication settings page.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21554 size-full\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b.png\" alt=\"2 fa\" width=\"1700\" height=\"744\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b.png 1700w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b-300x131.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b-1024x448.png 1024w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b-768x336.png 768w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_860a83b-1536x672.png 1536w\" sizes=\"auto, (max-width: 1700px) 100vw, 1700px\" \/><\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>Enable Two-Factor Authentication\r\n<ul>\r\n<li>On the 2FA\/Security Settings page, click on Enable Authentication.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21556 size-full\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03.png\" alt=\"enable authentication\" width=\"1290\" height=\"472\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03.png 1290w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03-300x110.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03-1024x375.png 1024w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_865bd03-768x281.png 768w\" sizes=\"auto, (max-width: 1290px) 100vw, 1290px\" \/><\/a><\/li>\r\n<li>Select your desired Two-Factor Authentication method and click on the Get Started button.<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_866bf12.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21557\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_866bf12.png\" alt=\"get started\" width=\"350\" height=\"438\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_866bf12.png 490w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_866bf12-240x300.png 240w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>Scan the QR Code\r\n<ol>\r\n<li>A QR code will be generated on the screen.<\/li>\r\n<li>Open your chosen authenticator app on your device.<\/li>\r\n<li>Use the app to scan the QR code displayed in your client portal.<\/li>\r\n<li>The app will generate a 6-digit one-time password (OTP).<br \/><a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_8698f0a.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21559\" style=\"border: 1px solid #ccc; border-radius: 6px; padding: 4px;\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_8698f0a.png\" alt=\"connect your app\" width=\"350\" height=\"522\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_8698f0a.png 484w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2023\/10\/Snag_8698f0a-201x300.png 201w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a><br \/><br \/><\/li>\r\n<\/ol>\r\n<\/li>\r\n<li>Verify and Confirm\r\n<ol>\r\n<li>Enter the one-time password generated by your authenticator app into the verification field.<\/li>\r\n<li>Click Submit to confirm.<br \/>Important: Make sure to save the backup\/recovery code displayed on the screen in a secure location. This code can be used if you lose access to your authenticator app.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<li>Confirmation<br \/>Once enabled, you will see a confirmation message stating that Two-Factor Authentication is currently enabled.<br \/>From now on, every time you log in to your client portal, you will be prompted to enter the time-based security code generated by your authenticator app.<\/li>\r\n<\/ol>\r\n<p><strong>How to Disable Two-Factor Authentication (Optional)<br \/><\/strong>If required, you can disable 2FA at any time:<\/p>\r\n<ol>\r\n<li>Go to Profile &gt; 2FA \/ Security Settings.<\/li>\r\n<li>Click on Disable Authentication.<\/li>\r\n<li>Confirm your action when prompted.<\/li>\r\n<\/ol>\r\n<p>This way, you have successfully enabled Two-Factor Authentication and added an extra layer of security to your account. We highly recommend keeping 2FA enabled to protect your services and personal information.<\/p>\r\n<p>If you use WHM and want to add an extra layer of security to your server, then take a look at our guide on <a title=\"Enable 2FA in WHM\" href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-enable-two-factor-authentication-2fa-in-whm\/\">How to enable two-factor authentication (2FA) in WHM<\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>To keep your account secure, we strongly recommend enabling Two-Factor Authentication (2FA) in your client portal. 2FA adds an extra layer of protection by requiring a one-time verification code during&hellip;<\/p>\n<p><a href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-enable-two-factor-authentication-2fa\/\" class=\"more-link\">Read More<\/a><\/p>\n<div class='heateorSssClear'><\/div><div  class='heateor_sss_sharing_container heateor_sss_horizontal_sharing' 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