{"id":20180,"date":"2025-03-19T06:08:56","date_gmt":"2025-03-19T06:08:56","guid":{"rendered":"https:\/\/www.webhosting.uk.com\/kb\/?p=20180"},"modified":"2026-03-03T11:30:23","modified_gmt":"2026-03-03T11:30:23","slug":"how-to-restore-a-managed-accounts-site-content-to-default","status":"publish","type":"post","link":"https:\/\/www.webhosting.uk.com\/kb\/how-to-restore-a-managed-accounts-site-content-to-default\/","title":{"rendered":"How to restore a Managed Account\u2019s Site Content to Default"},"content":{"rendered":"<p>This guide explains how to restore a managed account\u2019s site content to its default state using cPanel. You may need to do this if you installed an application for testing and no longer require it, or if a configuration change made your website non-functional and you are unable to resolve the issue.<\/p>\n<p>Regardless of the reason, follow the steps below to reset your account\u2019s site content.<\/p>\n<p>This process removes website files and various settings but does not affect email accounts or messages.<\/p>\n<p><strong>Ensure you complete the steps in the given order:<\/strong><\/p>\n<ol>\n<li>Remove Installed Applications via Softaculous\n<ol>\n<li>Log in to cPanel.<\/li>\n<li>Open Softaculous:\n<ul>\n<li>Jupiter theme: On the Tools page, in the <strong>Softaculous Apps Installer<\/strong> section, click Softaculous Apps Installer (or any script\/category icon).<\/li>\n<li>Paper Lantern theme: In the Softaculous Apps Installer section of the cPanel home screen, click Softaculous Apps Installer (or any script\/category icon).<br \/>\n<a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7830304.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20182 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7830304.png\" alt=\"software\" width=\"979\" height=\"317\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7830304.png 979w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7830304-300x97.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7830304-768x249.png 768w\" sizes=\"auto, (max-width: 979px) 100vw, 979px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<li>Delete All MySQL and PostgreSQL Databases\n<ol>\n<li>Log in to cPanel.<\/li>\n<li>In the Databases section of cPanel:\n<ul>\n<li>Click <strong>Manage My Databases<\/strong> for MySQL databases.<\/li>\n<li>Click <strong>PostgreSQL Databases<\/strong> for PostgreSQL databases.<br \/>\n<a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_785ebb4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20183 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_785ebb4.png\" alt=\"databases\" width=\"903\" height=\"241\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_785ebb4.png 903w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_785ebb4-300x80.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_785ebb4-768x205.png 768w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>Here you can delete all MySQL and PostgreSQL Databases, as shown below.<br \/>\n<a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20184 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba.png\" alt=\"current databases-restore managed\" width=\"1242\" height=\"401\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba.png 1242w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba-300x97.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba-1024x331.png 1024w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_7902bba-768x248.png 768w\" sizes=\"auto, (max-width: 1242px) 100vw, 1242px\" \/><\/a><\/li>\n<\/ol>\n<\/li>\n<li>Remove Subdomains, Addon Domains, and Parked Domains\n<ol>\n<li>Log in to cPanel.<\/li>\n<li>In the <strong>Domains<\/strong> section of cPanel:\n<ol>\n<li>Click Subdomains to manage subdomains.<\/li>\n<li>Click Addon Domains to manage addon domains.<\/li>\n<li>Click Aliases to manage parked domains.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<li>Delete All Website Files and Directories<br \/>\nRemove all files under <strong>\/home\/username\/public_html<\/strong>, where username is your cPanel account username:<\/p>\n<ol>\n<li>Log in to cPanel.<\/li>\n<li>Open File Manager:\n<ul>\n<li>Jupiter theme: On the Tools page, in the <strong>Files<\/strong> section, click File Manager.<\/li>\n<li>Paper Lantern theme: In the Files section of the cPanel home page, click <strong>File Manager.<\/strong><br \/>\n<a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_795b39f.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20185 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_795b39f.png\" alt=\"file manager-restore managed\" width=\"932\" height=\"307\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_795b39f.png 932w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_795b39f-300x99.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_795b39f-768x253.png 768w\" sizes=\"auto, (max-width: 932px) 100vw, 932px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>In the File Manager Directory Selection dialog box, select Web Root, then click Go.<\/li>\n<li>Click Select All, then Delete.<\/li>\n<li>Confirm the deletion by clicking <strong>Delete File(s)<\/strong>. This removes everything in the <strong>public_html<\/strong> directory.<\/li>\n<\/ol>\n<\/li>\n<li>Remove Any Configured Cron Jobs\n<ol>\n<li>Log in to cPanel.<\/li>\n<li>Open Cron Jobs:\n<ul>\n<li>Jupiter theme: On the Tools page, in the Advanced section, click <strong>Cron Jobs<\/strong>.<\/li>\n<li>Paper Lantern theme: In the Advanced section of the cPanel home page, click Cron Jobs.<br \/>\n<a href=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_79cb1e7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20187 size-full\" src=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_79cb1e7.png\" alt=\"advanced-cron jobs\" width=\"933\" height=\"236\" srcset=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_79cb1e7.png 933w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_79cb1e7-300x76.png 300w, https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/Snag_79cb1e7-768x194.png 768w\" sizes=\"auto, (max-width: 933px) 100vw, 933px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol start=\"6\">\n<li>Website Content Reset Complete<br \/>\nYour account\u2019s site content is now restored to its default state.<\/li>\n<\/ol>\n<p>This way, you can restore Default Site Content for a Managed Account. If you require additional assistance, feel free to contact our support staff.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide explains how to restore a managed account\u2019s site content to its default state using cPanel. You may need to do this if you installed an application for testing&hellip;<\/p>\n<p><a href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-restore-a-managed-accounts-site-content-to-default\/\" class=\"more-link\">Read More<\/a><\/p>\n<div class='heateorSssClear'><\/div><div  class='heateor_sss_sharing_container heateor_sss_horizontal_sharing' data-heateor-sss-href='https:\/\/www.webhosting.uk.com\/kb\/how-to-restore-a-managed-accounts-site-content-to-default\/'><div class='heateor_sss_sharing_title' style=\"font-weight:bold\" >Spread the love<\/div><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Facebook\" class=\"heateor_sss_facebook\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-restore-a-managed-accounts-site-content-to-default%2F\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg\" style=\"background-color:#0765FE;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path fill=\"#fff\" d=\"M28 16c0-6.627-5.373-12-12-12S4 9.373 4 16c0 5.628 3.875 10.35 9.101 11.647v-7.98h-2.474V16H13.1v-1.58c0-4.085 1.849-5.978 5.859-5.978.76 0 2.072.15 2.608.298v3.325c-.283-.03-.775-.045-1.386-.045-1.967 0-2.728.745-2.728 2.683V16h3.92l-.673 3.667h-3.247v8.245C23.395 27.195 28 22.135 28 16Z\"><\/path><\/svg><\/span><\/a><a aria-label=\"X\" class=\"heateor_sss_button_x\" href=\"https:\/\/twitter.com\/intent\/tweet?text=How%20to%20restore%20a%20Managed%20Account%E2%80%99s%20Site%20Content%20to%20Default&url=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-restore-a-managed-accounts-site-content-to-default%2F\" title=\"X\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_x\" style=\"background-color:#2a2a2a;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg width=\"100%\" height=\"100%\" style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path fill=\"#fff\" d=\"M21.751 7h3.067l-6.7 7.658L26 25.078h-6.172l-4.833-6.32-5.531 6.32h-3.07l7.167-8.19L6 7h6.328l4.37 5.777L21.75 7Zm-1.076 16.242h1.7L11.404 8.74H9.58l11.094 14.503Z\"><\/path><\/svg><\/span><\/a><a aria-label=\"Linkedin\" class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.webhosting.uk.com%2Fkb%2Fhow-to-restore-a-managed-accounts-site-content-to-default%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:40px;height:40px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div><div class='heateorSssClear'><\/div>","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1838],"tags":[399],"class_list":["post-20180","post","type-post","status-publish","format-standard","hentry","category-account-management","tag-ftp-account"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - 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Follow our step-by-step guide for a quick, reliable reset.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-restore-a-managed-accounts-site-content-to-default\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to restore a Managed Account\u2019s Site Content to Default\" \/>\n<meta property=\"og:description\" content=\"Restore your managed hosting account\u2019s website to its default state using cPanel. Follow our step-by-step guide for a quick, reliable reset.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.webhosting.uk.com\/kb\/how-to-restore-a-managed-accounts-site-content-to-default\/\" \/>\n<meta property=\"og:site_name\" content=\"Webhosting UK Knowledge Base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/webhostingukcom\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-19T06:08:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-03T11:30:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.webhosting.uk.com\/kb\/wp-content\/uploads\/2025\/03\/How-to-restore-a-Managed-Accounts-Site-Content-to-Default-1200x628-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Victor G\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Restore your managed hosting account\u2019s website to its default state using cPanel. 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