Webmail Shows Internal Server Error: User is Over Quota.

Internal Server Error User ‘username’ is over quota. When you login to webmail, it might show you an error like above. To correct the issue it is necessary to increase the defined disk quota of the user account. Make sure the email account and the cPanel account as a whole have sufficient space. However, there […]

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After SSL installation, sometimes the website is not accessible ?

Sometimes you may not be able to access your website after installing a SSL certificate on your web hosting account. This issue happens due to the SSL installation which requires changes of a DNS in your domain’s A record. Right after the SSL installation you might be still resolving your domain with the old DNS […]

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Advantages of Dedicated SSL Certificate

Q.What are advantages of having dedicated SSL certificate ? Ans : Main advantage of having dedicated SSL is to gain trust of your potential buyers. Some customers may feel uncomfortable to put their credit card details on a website which has different secure URL. If you want your customers to put their credit card details […]

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Enabling Hotlink Protection

Q. How to Enable Hotlink Protection? To enable Hotlink protection follow the steps mentioned below: Step 1: To access Hotlink Protection, click on the icon above the words Hotlink Protection on the main screen of your cPanel interface. Step 2: Enter the names of sites that you wish to access your files in the first […]

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How can I access Softaculous?

Q. How can I access Softaculous? Ans: The Softaculous is already installed on the cPanel account. When you login to the sites control panel (cpanel control panel is optional with all our web hosting plans, you can login into cPanel by typing http://yourdomain.com/cpanel in your browser tool bar.) After you successfully login, you will be able […]

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How do I create a new email account through Control Panel?

Q. How do I create a new email account through cPanel ? Ans: Go through the following steps to create a new email account in your control panel Go to http://yourdomain.com/cpanel/ Click the “Mail” icon then choose “Add/Remove Accounts “ Type the username and the password. Type in a mailbox quota if desired. Click “Add”

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Accessing server via FTP/IP address.

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ? Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL. [ http://ipaddress/~your username ] before […]

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Can I collect payments using credit cards.

Q. Can I collect credit card payments on my website ? Ans: Yes, you can collect credit card payments on your website hosted on any of our Linux or Windows web hosting plan. We do not provide merchant services, so you need to contact a company like PayPal / 2checkout / worldpay / authorize.net to […]

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