How can I access Softaculous?

Q. How can I access Softaculous? Ans: The Softaculous is already installed on the cPanel account. When you login to the sites control panel (cpanel control panel is optional with all our web hosting plans, you can login into cPanel by typing http://yourdomain.com/cpanel in your browser tool bar.) After you successfully login, you will be able […]

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How do I create a new email account through Control Panel?

Q. How do I create a new email account through cPanel ? Ans: Go through the following steps to create a new email account in your control panel Go to http://yourdomain.com/cpanel/ Click the “Mail” icon then choose “Add/Remove Accounts “ Type the username and the password. Type in a mailbox quota if desired. Click “Add”

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Accessing server via FTP/IP address.

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ? Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL. [ http://ipaddress/~your username ] before […]

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Do you offer Dedicated IP Addresses ?

Do you offer Dedicated IP Addresses ? I think I read somewhere that I may need this to install SSL Certificates. Is this correct? Ans: We charge £2.00 per month extra if you need a dedicated IP Address which is usually used for SSL. To order the Dedicated IP address please open a ticket through […]

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Do you have support for DEDICATED SSL Certification?

Q. Do you have support for DEDICATED SSL Certification as opposed to a ‘Shared SSL’ you mention on your site? – is this free and supported? Ans: Shared SSL is free but you will need to use a URL like https://serverhostname/~username/ which doesn’t look good for big sites with big products. We offer Dedicated SSL […]

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Can I use your site builder, but host elsewhere?

Q. Can I use your site builder without your hosting service ? Ans: No, you can not use our site builder without our web hosting service because our website builder is specially configured and designed to operate on our web servers. Unfortunately, the websites that are built with our site builder will not operate on […]

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Can I modify my website from anywhere?

Q. Can I make changes to my website from any where in the world? Ans: You can modify your website from anywhere in the world as long as you have access to the Internet. Our site builder software runs on our servers, so you don’t have to install anything on your computer. Your website is […]

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