Do you provide anti-virus protection ?

Q. Is anti-virus installed on your servers ? Ans: Anti-Virus is installed on all our windows servers but only few Linux Servers have anti-virus installed as anti-virus overloads servers and sometimes mail configuration is broken by anti-virus.

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Domain Parking

Q. I’ve been unable to find any reference to domain parking on your website. Would you be able to tell me the policy you hold regarding domain parking? Ans: You can add unlimited number of addon and parked domains in the Shared Hosting plans and there are no such restrictions to the parked domains until […]

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Can I use your site builder, but host elsewhere?

Q. Can I use your site builder without your hosting service ? Ans: No, you can not use our site builder without our web hosting service because our website builder is specially configured and designed to operate on our web servers. Unfortunately, the websites that are built with our site builder will not operate on […]

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How do I order a domain?

Q. How to register new domain name with your web hosting services? Ans: Click the “Order Now” button anywhere on the site to access the order form. Select “Domain registration” option. Submit the order form and your domain will be registered within 15 minutes if it is available.

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Can you host my international domain?

Q. Do you host international domains like .tr, .ch, .ca, .us or .au ? Ans: Yes, we do host international domain names. We do not provide domain registration services for many international domains, but we can host websites and e-mail accounts. We have number of web hosting plans available for international domain names. To host […]

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Domain Propagation Time

Q. How much time does it take for new domain propagation ? Ans: Generally it takes 24 – 48 hours for the new domain to propagate. In the mean while you can use http://ServerIpaddress/~username/ to access your website.

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What characters can be used in a domain?

Q. What types of characters can be used in domain names ? Ans: A domain can contain numbers (0-9), letters (a-z) or hyphen (-). A domain cannot begin or end with the hyphen (-) nor they can be in consecutive order. Empty space is not allowed in the domain name. Domain names must be at […]

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Do you provide Domain registration?

Q. Do you provide domain name registration services ? Ans: Yes, we do register domain names at very reasonable prices. We can get your desired domain name registered, all you have to do is visit our website or contact our sales department through online 24×7 live chat support or Help-desk support.

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Do you accept Debit Cards?

Q. Do you accept Debit Card payments ? Ans: We accept payments through online debit cards as well as credit cards (Visa, MasterCard, Discover and American Express). We also accept payments through payment gateways like Google Checkout, Paypal, Moneybookers and Bank Transfer.

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Can I make my payments on monthly basis?

Q. Can I make monthly payments on yearly plans ? Ans: No, you cannot make monthly payments for any of our shared cPanel hosting or Windows hosting packages. If you wish to pay on monthly basis you can consider our reseller hosting, semi dedicated hosting, virtual private servers and dedicated server hosting packages.

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