Accessing server via FTP/IP address.

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ? Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL. [ http://ipaddress/~your username ] before […]

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How regular Fantastico is updated.

We have configured auto updates for Fantastico using cronjob which runs every night. If there are any updates from Netenberg then those are fetched and installed on all our Linux shared and reseller web hosting servers. This updates are applicable for all scripts included in Fantastico.

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Uploading Dreamweaver Website

Q. How do I upload my website made with Dreamweaver ? Ans: Once you sign up, you would be provided with the FTP login details. You can use these details to upload your website. Make sure that you upload your contents inside public_html directory.

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End user support for resellers

Q. If I purchase a reseller account, how would the customer support be handled for my customers? Ans: You are responsible for supporting and billing your customers while we support and bill you. We provide you with an extensive Online Manual that you are free to incorporate into your own website. If you are unable […]

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Linux and Windows based Server

Q. Do you offer both Linux and Windows based server hosting? Ans: Yes, we offer web hosting on both Linux as well as Windows platforms. Our Wide array of services include Shared hosting, Reseller hosting, Semi Dedicated hosting, Virtual Private Servers and Dedicated Servers. Windows servers is mostly preferred by those who need ASP, ASP.NET, […]

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Is there any fee for upgrades?

Q. Account Upgrades. Is there any fee for extra disk space and monthly bandwidth? Ans: If you want to increase your disk space or monthly bandwidth quota then you will need to upgrade to the next higher plan and the difference will be charged to you. We don’t provide additional disk space or bandwidth with […]

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What is the geographical location of your shared metered-servers ?

Q: What is the geographical location of your shared metered-servers? Ans: All our servers are located in world-class Blue Square Datacenter based in Maidenhead which is 20 Miles West of London, UK. Our network transit connections are currently to Level 3, Tiscali, and Deutsche Telekom. We also peer with approximately 150 ISPs at the peering […]

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How will I know when the domains are up for renewal?

Q. How will I know when the domains are up for renewal? Also as I would be taking over the hosting finances, how will I know when the domains are up for renewal, will you inform me? Ans: Yes, definitely you will be intimated regarding the renewal dates of all the domains that are being […]

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