To login to the client area you must enter your registered email address and password, if you have forgotten either of these please follow the instructions below:

I have forgotten my Email address

If you have forgotten or changed your email address please contact our customer services team

Our team will take you through a  number of security questions and will update your email address.

I have forgotten my password

If you have forgotten your password please follow the instructions below.

  1. Go to the following link https://billing.webhosting.uk.com/forgotpassword.php
  2. Enter your registered email address and captcha code
  3. An email will be sent to your registered address containing a secure link and one time use password (OPT)
    Note: Your one time password will expire after an hour, if this expires you will need to make a new request
  4. Click the secure link listed in the email
  5. Enter your one time password (OTP) (from the email)  and your new password into the boxes provided
    Note: For security your new password must be at least 6 characters long, contain a mixtures of letters and numbers and contain at least one special character.
  6. Click submit

Your password will now be updated and you can proceed with logging in.