To login to the client area you must enter your registered email address and password, if you have forgotten either of these please follow the instructions below:
I have forgotten my Email address
If you have forgotten or changed your email address please contact our customer services team
Our team will take you through a number of security questions and will update your email address.
I have forgotten my password
If you have forgotten your password please follow the instructions below.
1. Go to the Client Login.
2. Enter your registered email address and captcha code
3. An email will be sent to your registered address containing a secure link and one time use password (OPT)
Note: Your one time password will expire after an hour, if this expires you will need to make a new request
4. Click the secure link listed in the email
5. Enter your one time password (OTP) (from the email) and your new password into the boxes provided
Note: For security your new password must be at least 6 characters long, contain a mixtures of letters and numbers and contain at least one special character.
6. Click submit
Your password will now be updated and you can proceed with logging in.