Support Technician Leeds

[John]

Hello All,

We are looking for a level 2 Support Technician to join our growing team in our central Leeds office.

Technical Requirements:

• A good understanding of Linux.
• A good understand of Windows Server 2003/2008
• Comfortable performing any WHM/cPanel task.
• Comfortable performing any Plesk task.
• Comfortable performing any DNP task.

Customer Service Requirements:

• Ability to write and speak in an easy to understand way.
• Patient while dealing with customers who have zero technical knowledge.
• Polite.
• A team player capable of working with others to achieve goals.

Although not required, people with the below skills will be considered favourably.

• Excellent understanding of iptables.
• Good understanding of Virtuozzo.
• Good understanding of FreeBSD/OpenBSD
• Good understanding of Linux Kernel.

As we do host some adult websites, we regret that we are unable to consider anyone under the age of 18. This is also a full time job, so it isn't available to students or other people seeking part time work.

Working hours are 09:00 -17:00 Monday-Friday, with an hour for lunch at 12:00.

Start Date: 02/11/2009
Salary: Dependant on skills and experience.

You can apply by sending your CV and Covering Letter to [email protected]

Hopefully we can find someone from our forum members

[Dan]

Good luck to anybody who applies for this position.

[Hexosphere]

I was close to applying, my only problem is the location due to the commute, would be great if I could work from home .... lol! and yeah Good luck to those that do apply

[James]

There are number of people who wish to work remotely but we are looking for people who can come out of their homes and work from our office.

[Dan]

I would have applied, but I'm more MS based than Linux. I'm doing my full CCNA and MCSE this year and possibly my COMPTIA qualifications next year - so maybe in two years time I will apply to join the technical support team.

[James]

You're most welcome, Dan.

[Hexosphere]

There are number of people who wish to work remotely but we are looking for people who can come out of their homes and work from our office.

I did used to live Manchester way, but moved back to the lincs area, we have a 15 yr old stepdaughter doing her GCSE's and trust me, uprooting now isn't an option lol - Have you ever asked a 15yr old what they think about moving... talk about murder in your sleep.

I'm currently doing my MCSA / MCSE and Comptia, though i seem to have more experience in the Linux field, rather than certification. One day i might end up working for webhosting uk, though in the distant future lol, it'd deffinately be different fro mthe feel of being a 'drone' in a print factory.

[Dan]

I did used to live Manchester way, but moved back to the lincs area, we have a 15 yr old stepdaughter doing her GCSE's and trust me, uprooting now isn't an option lol - Have you ever asked a 15yr old what they think about moving... talk about murder in your sleep.

I'm currently doing my MCSA / MCSE and Comptia, though i seem to have more experience in the Linux field, rather than certification. One day i might end up working for webhosting uk, though in the distant future lol, it'd deffinately be different fro mthe feel of being a 'drone' in a print factory.

Hexo, let me know how the quals you're doing are, maybe one day we'll be working alongside eachother.

[jon123]

so who was the lucky applicant who got the job? who was unlucky enough to live in Leeds?

[donald1]

most welcome to the people who join this thread ....nice thread ...as i am new in this thread...
nice jobs in this forum...

thanks
donald

[donald1]

hello there,
all the best who r going to applying in new jobs.


regards,
donald

[byteme]

so who was the lucky applicant who got the job? who was unlucky enough to live in Leeds?

Hmm they have to be tough and smart, as some of their clients are getting to feel they know more than they do......... - should I apply? Nah dont live in Leeds (Thank God) and I would hate customers like me lol!!!

[mabnux]

Hi,

Is this opprotunity for the local residents or for offshore support admins as well.

HAND

[Dan]

Hi,

Is this opprotunity for the local residents or for offshore support admins as well.

HAND

It's a full time position, based in the Leeds Offices.

[UK Wholesalers]

hmm

Are you looking for people only from uk or all over the world?