Service Down

[James]

Hello,

Temporarily one of our VPS node is down. Our Datacenter Engineers are working on it as soon as we get an update from our engineers we will update here in forum.

To know whether your VPS is on this node, do tracert to your VPS IP and if you get output as below then your vps is hosted on this node.

10 289 ms 287 ms 288 ms 83.231.148.19
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

We apologize for the inconvenience caused.

[James]

VPS node was up last night itself and now everything is normal. If anyone is still having any problem with there VPS hosting please contact our VPS team through Helpdesk or live chat.

[Dan]

Issue has been resolved, Glad to see it's working again

Topic closed to prevent further discussion