ASP classic session timeout

[prodigy6]

Evening folks, I've got a site set up on a shared windows host. Session.timeout is set to 20 but my sessions timeout much faster than 20mins. I have an ASP classic site that uses session variables to check a user has logged in.

I've spoken to live support but they have not been any help so far. Have added dedicated application pool on the domain and the live chat people have made some "changes" which have not helped.

Am I missing something? Anyone else have this experience?

Cheers

[Gerrad8]

Hello

Do you have an open ticket with support for the request ? May I have the support request # for a quicker follow up.

Regards,
G

[prodigy6]

This was resolved by moving from dotnet server to PLESK control panel one.