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  • Arthur
    replied
    Thanks ! it is working fine

    Leave a comment:


  • razashaikh
    replied
    Here is a solution to this -
    > The first you will have to wait for 35-40 minutes and your admin account will automatically get unlocked.
    > And the second , login to SSH and follow the below command to reset Plesk admin-
    # mysql -u admin -p psa

    You may be asked for current admin password.

    >Type the following command at MySQL prompt -
    mysql> delete from lockout where login = 'admin';


    Hope this will help you.

    Leave a comment:


  • Arthur
    replied
    Currently I am using Linux server

    Leave a comment:


  • razashaikh
    replied
    can you please tell me the OS that you are using?

    Leave a comment:


  • Arthur
    started a topic Admin Account locked

    Admin Account locked

    Hello,

    Admin account locked due to multiple login fail, it would be great if anyone can help me to reset the password under Plesk control panel.

    Thank You
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