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  • Admin Account locked

    Hello,

    Admin account locked due to multiple login fail, it would be great if anyone can help me to reset the password under Plesk control panel.

    Thank You

  • #2
    can you please tell me the OS that you are using?

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    • #3
      Currently I am using Linux server

      Comment


      • #4
        Here is a solution to this -
        > The first you will have to wait for 35-40 minutes and your admin account will automatically get unlocked.
        > And the second , login to SSH and follow the below command to reset Plesk admin-
        # mysql -u admin -p psa

        You may be asked for current admin password.

        >Type the following command at MySQL prompt -
        mysql> delete from lockout where login = 'admin';


        Hope this will help you.

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        • #5
          Thanks ! it is working fine

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