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Desparetly need help - SSL

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  • Desparetly need help - SSL

    Hi all,

    I purchased an dedicated SSL certificate for a domain a couple of days ago. It is for a UK domain, purchased from *removed*. GlobalSign provide the SSL.

    I have a dedicated server running Plesk 9. So I am trying to add the SSL within Plesk.

    The problem I am having is that the SSL does not seem to be picked up by the domain, when I navigate to the domain in question via https:// I get a security message. Says the SSL is owned by Plesk and has expired, so essentially, it is using by dedicated server SSL.

    Now, when I look at the SSL details for domain in Plesk, I see the following:

    CSR Part not displayed.

    Which I am guessing is why the SSL is not activate.

    However, everything I have from, that is:

    1) Certificate
    2) Private Key

    and everything I have from GlobalSign

    1) The CA Certificate (Generated here: globalsign[dot]com/support/or...on_bundle.html

    These three bits of information is not enough apparently, when I look closely at the SSL in Plesk, I see the following:

    1) CSR - Component is missing

    I have followed the guide from my provider:[link-removed]

    Which didn't help. I have also tried calling them, here in the UK it is a bank holiday, so nobody to chat to until Tuesday. I was planning on launching the new site on Monday, so this is my only hope, I hope somebody can help.

    p.s. Apologies for the lengthy post.

  • #2
    Leewilson, I hope you have hosting account with Webhosting UK..... If YES, do get in touch with tech support staff via Live chat for instant resolution, else your webhost should help you for such tech issue.