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What's going on with Email??

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  • What's going on with Email??

    For almost the past 2 weeks, i have experienced intermittent email problems, saying the server is down, when is this going to be corrected?

    I've had problems accessing email via Outlook as well as through cpanel, when is this going to stop throwing up errors?

  • #2
    Hi there,

    Would it be possible for you to provide a support ticket which you have raised for this one? I would try & get the correct info as well as an update for you.
    Sincerely,
    Nicolaus Grant
    QA & Customer Service
    http://webhosting.uk.com

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    • #3
      as requested, ticket has been opened #ELV-13020-997
      Last edited by CKS; 24-09-07, 05:56 PM.

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      • #4
        Originally posted by CKS View Post
        as requested, ticket has been opened #ELV-13020-997
        I have assigned your ticket to one of our senior system admins. Christine replied to your initial post and seems like you have replied with necessary information.

        It should not take more than 1 hour to fix this problem.
        Web Hosting UK - ASP MSSQL Hosting - cPanel Linux Hosting
        AIM : webredback || msn : andrew @ webhosting.uk.com
        Toll Free : 0808 262 0855

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        • #5
          Hello CKS,

          AlexP has replied to your ticket a while back. Hope that does help you.

          Sincerely,
          Nicolaus Grant
          QA & Customer Service
          http://webhosting.uk.com

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          • #6
            New administrator!

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            • #7
              Originally posted by karimali831 View Post
              New administrator!
              Yeah

              One more Administrator
              Web Hosting UK - ASP MSSQL Hosting - cPanel Linux Hosting
              AIM : webredback || msn : andrew @ webhosting.uk.com
              Toll Free : 0808 262 0855

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              • #8
                Yes thanks, it did seem to rectify itself for a while!

                Now could you tell me what's wrong with the server as there is no access to my site nor email, and has been like it since about 2pm?

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                • #9
                  Originally posted by CKS View Post
                  Yes thanks, it did seem to rectify itself for a while!

                  Now could you tell me what's wrong with the server as there is no access to my site nor email, and has been like it since about 2pm?
                  It seems that your IP must have got blocked on the server. please let me know IP address of the server or your domain name and I will look into this.
                  Web Hosting UK - ASP MSSQL Hosting - cPanel Linux Hosting
                  AIM : webredback || msn : andrew @ webhosting.uk.com
                  Toll Free : 0808 262 0855

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                  • #10
                    centrifugedesign.co.uk

                    also parked domains:
                    centrifuge-interactive.com & centrifuge-interactive.co.uk

                    Thanks

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                    • #11
                      As I said, your IP was blocked on the server :-

                      82.15.16.63 # lfd: 5 (htpasswd) login failures from 82.15.16.63 - Wed Oct 10 16:00:33 2007

                      This has been removed and firewall restarted.
                      Web Hosting UK - ASP MSSQL Hosting - cPanel Linux Hosting
                      AIM : webredback || msn : andrew @ webhosting.uk.com
                      Toll Free : 0808 262 0855

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                      • #12
                        many thanks

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