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Error: Unable to update the mail account properties:mailmng failed.

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  • Error: Unable to update the mail account properties:mailmng failed.

    Hello All,

    I came across a issue while creating a email account in plesk control panel. Below is the exact error I got :

    =====================================
    Error: Unable to update the mail account properties:mailmng failed: Unable to connect to Plesk Database: Access denied for user 'admin'@'localhost' (using password: YES) unable to connect to MySQL Fatal error: plesk::mail::FSError(unable to remove quota: "/var/qmail/mailnames/domainname.TLD/test123")
    =====================================

    I noticed that the Plesk password is too long due to which the above error was occurring. The Plesk password needs to be less than 32 characters in length or issues will occur when you try to connect to the Plesk database as admin. To resolve the issue reduce the length of the Plesk password to less than 32 characters.

    Hope this will help to resolve the issue

    Thank you

    Nelson S
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