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Domain Redirecting to cPanel default page: /cgi-sys/defaultwebpage.cgi

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  • Domain Redirecting to cPanel default page: /cgi-sys/defaultwebpage.cgi

    Hello,
    I have a 2 shared hosting accounts with WHUK and I removed an addon domain from an account and tried to re-add it to another account and now when i access the domain name it redirects me to domain.com/cgi-sys/defaultwebpage.cgi? Does anyone know or can help me how I can go about troubleshooting this? I've checked dns zone and it looks fine, I've also checked the vhost in httpd.conf and it seems ok too. What could be causing this?

  • #2
    Hi there,

    This issue is mainly caused by an incorrect entry in the Apache vhost config. But, we've cross checked it and it seems to fine. We recommend you to clear cache and retry. You might also want to ensure if DNS zone is correctly specified.

    Can you please share the ticket id. that you've raised with us? I'll re-go through it and one of our senior administrators can re-investigate the issue.

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