complaint

[jeanpjm]

Dear,

Please pass my call (CJF-894-95463) to support advanced suit because I have a day waiting for the usual support answering my request, leaving demonstrate that the basic support or is not prepared to answer or not are giving attention necessary customer


Thanks,
Jean Paulo

[James]

Hello Jean,

I have checked the ticket CJF-894-95463 and the current status of the ticket looks resolved. It seems there was a typo in the domain name due to which the resolution time got stretched. As per your request, we have created the FTP account, MySQL database and domain aliases. In case of emergency or quick resolution, I would suggest you to initiate a live chat from our website. Please do let me know if you have any questions.