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George - excellent customer service and beyond...

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  • George - excellent customer service and beyond...

    I have been with webhosting uk since 2007 (Linux copper Reseller) and have never had any problems with their service. I hit an issue today when trying to download and install a PHP script which required MySQL DB. I decied to use the live chat service and got through to the very helpful George. After about 15-20 minutes of me saying "it still doesn't work..." he finally gave up and offered to install the software for me. This, I feel, is above and beyond excellent customer service - although it may well have been a pragmatic response. George thinks "if I don't take control, I could be here for hours"

    Anyway, suffice to say, about 5 minutes later said software is installed and functional, and George has passed me all the user/password info I need.

    This is really great service and consistent with my experiences over the last 5 years. Well done George and WHUK.

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