Michael B is a savior

[Harry]

Hello Ricardo,
We are glad that Michael have impressed you and have solved your issue.
Thank you very much for posting such a fantastic feedback

[Ricardo]

I would really like to thank webhosting.uk.com to have support representative like Michael B. I was really struggling with my WordPress site for past few weeks and for a 60 year old man whose sole bread and butter is his website can ill afford to have problems with his website. Michael not only politely addressed a not so tech savvy person like me but went extra mile to help me with a god damn plugin causing havoc on my website.
I will really request the supervisors of Michael to convey my appreciation to him and hope he gets a pay raise.
God bless you Michael...