Tech support was once stellar and is now totally inadequate.
Live chat is a joke with waits between 'overs' regularly exceeding 10 mins.
I am now looking for other hosting options, with the support 110% UK based.
I pay annually in advance and I would be grateful if you could let me know how much notice I have to give to cancel.
This is not the first time I have complained about tech support and it does not seem to be getting any better. It is such as shame as it used to be top notch.
DrT
Live chat is a joke with waits between 'overs' regularly exceeding 10 mins.
I am now looking for other hosting options, with the support 110% UK based.
I pay annually in advance and I would be grateful if you could let me know how much notice I have to give to cancel.
This is not the first time I have complained about tech support and it does not seem to be getting any better. It is such as shame as it used to be top notch.
DrT
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