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All unpaid account past the renewal or due date will be given a grace period of 5 days.
For further details you may kindly check the billing Policy. or you may get in touch with the billing team by creating a ticket or come on live chat or call us. We are available 24 hours a day, 7 days a week to answer any queries you may have.
I have set auto payment mode with WebhostingUK for the peace of mind and to avoid any sort of payment issues and service deactivation. You may ask billing to active this feature for your billing account
I wanted to know if the automated payment is secured way of making payment, as this would be the first time I will be using such service please let me know how it works here??
You can set up direct debit or recurring payments by contacting your bank, this should not be a problem at all; absolutely secured. Its just the payment frequency that differs and not the security level. You can also set up recurring payments from your client area of wehbhostinguk.
By setting up recurring payments you don't have to every time process the dues manually, however its worth mentioning that direct debits/recurring payments should be stopped when you cancel the service with the provider.
For detailed info please feel free to initiate a live chat with our billing team anytime round the clock
Last edited by Leon; 06-09-15, 06:19 AM.
Reason: more details
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