How is your WordPress Hosting different from your regular hosting?
Our WordPress hosting is built from the ground up with WordPress-specific performance and security optimisation. We use a combination of our advanced WordPress toolkit, PHP 7, OPcache, Nginx, and full-page caching, all hosted on high performance servers. This combination allows us to deliver you a premium WordPress experience.
What is WordPress Toolkit?
Our WordPress toolkit gives you the power to install, secure, manage, login, clone and update multiple WordPress sites all from a single, easy to use, interface.
Do you provide assistance with Wordpress installation and plugins installation?
We provide you with a complete package that is ready to deploy as soon as you receive the login credentials of your account. As WordPress will be pre-installed, you can start adding content straight away.
Do you handle Wordpress updates? How often is WordPress updated?
Our WordPress Toolkit is configured to automatically update to the latest version of WordPress. This gives you the peace of mind that your site will not be vulnerable because you do not have WordPress up to date. You can adjust your update setting should you wish to not receive automatic updates.
Do you provide migration assistance if moving from another provider to WHUK?
If you already have WordPress website hosted elsewhere then we can transfer it over WHUK for you at no extra charge.
How do I upgrade my Wordpress Hosting plan?
It is very easy to upgrade your hosting plan as your venture progresses. If you need more resources for a growing site or to cope with heavier traffic, simply contact our sales or billing team, pay the price difference and you’re ready to go.
Do you update my plugins and themes?
Our WordPress toolkit automatically warns you if any of your themes or plugins are out-of-date. You can then choose to update themes or plugins in bulk or individually. This is all done through our WordPress toolkit, making managing updates a breeze.
What backups would I get in an emergency?
We provide remote daily backups, as standard, that have a 7-day retention period. This means if something goes wrong or you would like to restore your site to an earlier version, then your website data will be safeguarded. Remote daily backups are not counted as part of your disk space allowance.
You can also choose to backup locally, in addition to your remote backups, if you require a different type or frequency of backup; however, local backups will count against your disk space allowance.
What if I have a question on how to use WordPress?
If you have a question about WordPress, we provide you with 24/7 technical support where you can contact a WordPress expert via live chat, phone or ticket. All this is included for free as part of your WordPress hosting plan.
