What is an SSL certificate? Why do I need one?
An SSL certificate verifies a secure connection between your site, email or application and the user, this is used to assure the user that the connection is to yourself and it is secure and encrypted. This is a must have for anything that needs to be secure such as a shop or confidential correspondence.
Do I need to buy an SSL certificate to use HTTPS?
Yes. If a visitor attempts to access a website that uses an HTTPS connection without a valid SSL certificate, their Web browser will display a warning advising the visitor the website is unsafe. This is because Web browsers have no way of verifying whether they are securely communicating with the actual server that hosts the website or a malicious third party.
What is an SSL wildcard certificate?
An SSL wildcard offers the same protection as a standard SSL certificate, but also secures an unlimited number of subdomains (e.g. forums.example.com, billing.example.com, etc. are subdomains of example.com). This is often a more cost-effective solution than buying a separate certificate for each subdomain.
Do I need a Dedicated IP with my SSL cert?
Probably not. All modern browsers use a system called SNI (Server Name Indication), with <1% of users in the world using a browser that does not support SNI in 2015.
What is the warranty for? How does it work?
All of our SSL certificates come with an issuance warranty, which is underwritten by the Certification Authority. This warranty is an indemnity in the very rare event a certificate is incorrectly issued by the Certification Authority that results in fraud or other financial loss to you or your customers. Please note this is not business insurance. See the
What is an extended SSL? Why would I need it?
Extended SSLs are subject to a thorough review process which includes the verification of your organisation’s legal status and identity, and are the only type of certificates which activates both the padlock and the green address bar in major Web browsers. Your company name will also be visible in the address bar, displaying a strong signal that your company is trustworthy.
Do you provide free installation or assistance?
Yes, free installation is included. Whether you need help installing your SSL certificate or have no time to do it yourself, simply submit a ticket and a member of our 24×7 support team will be happy to install it for you at no extra charge. If you are hosted elsewhere, we offer free installation on hosting accounts that use cPanel or Plesk.
Do you sell SAN (multi-domain) certificates?
No.
Do I need to buy an SSL certificate to use HTTPS?
Yes.
