Sometimes we get some errors while using outlook express but we cant understand what they mean and what could be the solution for that.
Here’s the usual errors codes with their solutions:
0x800CCC00 – Authentication did not load.
*) Try closing and restarting Outlook express
*) If still getting same error, wait 20-30 minutes for a server reset of your account then try again.
*) It could be a corruption of the user account in Outlook Express. Try setting up a second identity and see if it works.
0x800CCC01 – INVALID CERTIFICATE CONTENT
0x800CCC02 INVALID CERTIFICATE DATE
*) Get your certificate re-issued by your authority server.
0x800CCC03 – USER ALREADY CONNECTED
*) Close all connections on all machines, wait 20-30 minutes and try again.
*) If you are not logged in on another machine or poplocked then someone may be using/downloading from your account or something is wrong with your account.
*) Sometimes due to improper disconnection your account gets Poplocked so to get out of it either wait 20-30 minutes for it to time out or get somebody to shell into the mail server and stop the mail task that is running on the account.
0x800CCC05 NOT CONNECTED TO SERVER
0x800CCC0D CANT FIND HOST – Cannot locate server
*) You may have typed wrong mail server in your account settings or the server may be down.
*) Reboot the computer and try again.
*) Data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
0x800CCC0A MESSAGE DOWNLOAD INCOMPLETE
*) This error may be due to corruption of pop3uidl file. Close the Internet connection and all programs. Search for the file ‘pop3uidl and delete it. Reconnect and it should work.
0x800CCC0F CONNECTION DROPPED
*) may be modem or network cable was disconnected. If this happens frequently then try updating the modem drivers or adding an Init string.
0x800CCC10 INVALID ADDRESS – Address not known on server
*) Check the spelling in the TO: field of the e-mail. Delete the old message from the Outbox and then try it again.
0x800CCC12 SOCKET READ ERROR – Unable to send Winsock request
*) Remove the TCP/IP protocol and reinstall it. In windows, go into Network from the Control Panel. NOTE: You may need your Windows CD for this task!
0x800CCC16 INVALID ACCOUNT – User account not recognized
*) Check the spelling of the account name and re-enter the password taking care to spell it correctly.
0x800CCC18 SICILY LOGON FAILED – Logon attempt failed
*) Check account information, making sure account is not case sensitive, close Outlook Express, restart the computer and try reconnecting.
*) Create a different identity and see if it will logon on from this identity with the same information.
*) Make sure the account is still active with the ISP.
0x800CCC1A SECURE CONNECT FAILED – Unable to connect using SSL
*) Your ISP may not require an SSL connection. Turn off SSL in the e-mail account properties and try again.