You need to be very careful while choosing the hosting company for which you wish to be a Reseller. There are various hosting companies available in the market, so going with the right hosting provider is very important. Firstly you need to make sure that the Hosting provider is reputed and established Web Hosting company or not. Then you need to check the server uptime which they advertise and the actual uptime that clients get. You can check that by visiting their forums, so that you can find out all the issues that the customers face with that particular hosting company. You can even refer external forums where different people express their views on a particular hosting provider. This will make it a bit easier for you to decide about that hosting provider. Another important thing is the connectivity. You need to be sure that the hosting provider offers you a good connectivity.
End user support is also very important if you wish to become a Reseller. You may or may not be a technically sound person, so you need to make sure that the hosting provider deals with the technical issues faced by your clients. You need to ask them the medium via which support is offered and is there any additional charge for offering technical support. Some providers advertise as 24×7 technical support. You can check them by contacting them in off peak hours or weekends, so that you will come to know that is the technical support 24×7 or not. You should even check the prices offered and the resources allocated to that particular Reseller hosting plan. The prices should be competitive enough, so that you can decide your profit margins after purchasing the hosting plan from them.
The hosting provider should offer all the latest versions of the applications you wish to use and not the old ones. The applications can be like server’s OS, My-SQL, MS-SQL, ASP, ASP.NET, PHP, Apache and many more. The hosting provider should also take care of all the security updates and updating all the patches from time to time as they are released. Backups is a very crucial part of hosting service. So you need to be sure that the hosting provider takes backups of the servers and will provide that backup in unexpected situations. It will make sure that there will be no data loss even in extreme conditions and it will turn out to be as one of the features of your hosting service when you approach any customer. You also need to check that the hosting provider offers any additional backup plans incase some client is very cautious about his data and wants to take either hourly or daily backups. So that you can even provide your customer with hourly or daily backups plans at additional costs.
You should also check if the hosting provider offers standard control panels or some custom control panels which he has developed, the standard control panels are cPanel/WHM on Linux hosting plans and either Plesk or DotNetPanel control panel on Windows hosting plans. These control panels are very user friendly and managing a Reseller account will be a lot more easier if you are using these standard control panels. The hosting provider should offer SSL’s and additional IP’s as and when required. As your end users might demand for a SSL and if they get everything under one roof , then they will be pretty happy and it will reflect that you are a good hosting provider. You should even check if the hosting provider is offering any addon for free while signing up for a Reseller package, so that you can consider it as a bonus. As some hosting providers offer a free Domain reseller account free with their Reseller plans, so you can become a Domain reseller. Scalability between hosting plans is also a very important. You need to make sure that the hosting provider offers you easy upgrade options without any hassle if you wish to upgrade your hosting plans. As your customers might get affected by your upgrade option which will not turn to be good for your business and you might loose your customers.
All these points are very important for becoming a successful Reseller. As your end user always expects quality service from you and if you provide him with quality service then it will definitely turn out to be very fruitful for your reseller business. And all this depends upon the hosting company from which you purchase the reseller plan. So you should be very careful while choosing the hosting company and also make sure that the hosting provider offers all the above services and features.