Q. What are the default index files on the web servers?

Ans: Depending on the web hosting plan and hosting platform the following files are used:

Index files on Windows Servers are:
index.asp
index.htm
index.html
index.php

Index files on Linux Servers are:
index.php
index.htm
index.html

Q. From how many years you are offering webhosting services?

Web Hosting UK the number 1 company in the UK offering reliable and affordable web hosting solutions. Established since 2001, many advances and improvements have taken place to ensure all our customers have the best possible services. We currently run a large number of servers all with at least 4GB - 8GB DDR RAM and Core 2 Quad Q6600, 8MB cache, 2.4GHz cpu’s this ensures our servers are of high performance. We were among the first of the companies to offer a fully automated web hosting solution and we continue to lead the market through the constant development of our web hosting technologies.

Q. Where can I download an FTP program?

Ans: There are several FTP programs you can use. Below is a list of some popular FTP programs.

1) Cute FTP

2) Smart FTP

3) WS FTP

FTP Tutorial to configure your FTP account in FTP software.

Q. Can I use a php tag in my html page ?

Ans : Yes, you can use php tag within html pages. All you have to do is to embed php with html in apache configuration and add modules which will execute php code in your html pages.

How long does it take to get an SSL certificate installed ?

Ans :- It takes few minutes to get your SSL certificate installed. We provide you free Shared SSL and if you want to have Dedicated SSL certificate it will cost you £39.99 Per Year. With the Dedicated SSL we provide a free Dedicated IP. If you buy it from geotrust, verisign, thawrte, rapidssl and others then they won’t send the certificate before verification. If you have an existing account with them then they do it instantly however you will need to buy a Dedicated IP from us which will be required to install the certificate and for the Dedicated IP you have to pay £2.00 Per Month.

SquirrelMail

SquirrelMail is a free webmail program that comes with the control panel of your website. It allows you to check your email from anywhere in the world at anytime.

To check your incomming mail just just type [ www.yoursitename/webmail ] or [ www.yoursitename:2095 ] in your browser, now you would be prompted for login details such as : Email and Password, by providing the correct login details you can log into your mailbox and send or receive mails.

Q. What mail service do you provide for accessing emails?

Ans:- For accessing e-mails we provide webmail service. You can access yor mailbox through webmail access URL

[ www.yoursitename/webmail ]

or

[ www.yoursitename:2095 ]

We also help you to setup autoresponder through webmail interface or control panel.

You can also easily configure Outlook or Outlook Express and access your mails from anywhere.

Q. Which type of hosting requires default.htm or index.htm?

Ans :- If you opt for our Windows Hosting plan then you need to upload the main homepage as default.htm but if you opt for our Linux Hosting then you need to upload the main homepage as index.html.

If you don’t need ASP.NET and MSSQL then signup for our cPanel Hosting as the windows control panel does not have many features compared to (Linux) Cpanel control panel.

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ?

Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL.

[ http://ipaddress/~your username ] before changing your nameservers.

You can also load your website, recode the pages for the new database and test it all before it goes live.

Q. How to setup a cron?

Ans: Go to: http://yourdomain.com/cpanel and then select “Cron Jobs.”