Q. What would you recommend phpBB or vBulletin forum software?

Ans: phpBB and vBulletin both are very popular forum software and is used by many bulletin board users on the Internet. phpBB forum software is free but vBulletin is not free. To install vBulletin forum software, license copy of the software is required. Both the bulletin boards has their own active community and the community members are always available to troubleshoot the errors which you may encounter. Both the bulletin boards have there own advantages and disadvantages. As per your requirement you can opt for either phpBB or vBulletin.

To know more about these forum softwares you can visit their official websites and communities.

www.phpbb.com

www.vbulletin.com

Q. What does Webhosting UK dedicated server management include?

Ans: All our servers are fully managed and come with full administrative access to give you complete control, as well as the ability to customize the server as per your needs. The key to our clients’ online business success is smooth and seamless functioning of their server. Dedicated servers require constant monitoring, care and maintenance which is taken care of by our experienced System Administrators. They ensure that your server is always available, has the latest security updates installed and technical issues if any are resolved as soon as possible.

Webhosting UK Linux/Windows dedicated server management responsibilities include but are not limited to the following tasks:

• SSH Security and Configuration
• Optimization and Hardening
• Firewall Configuration
• Server Monitoring Process
• Linux Server Security
• Apache Tweaks
• Environmental security
• Security Audit
• Securing Binaries
• Firewall Configuration
• DNS recursion restriction
• Email scanning for viruses and spam
• RDP security
• Windows Server Security
• Scripting mail components
• Scripting Languages
• Image Upload components
• System Security
• Server Migration
• 3rd Party Software Installation
• WHM/CPanel and Plesk control panel Technical Issues
• Initial Server Setup
• Backend Server Software Upgrades
• Database administration
• Application monitoring and updates
• Intrusion detection
• Performance tuning

Please visit our fully managed dedicated server information pages to view our complete list of functions which are performed by our seasoned System Administrators to maintain your managed Linux/Windows dedicated server round the clock to ensure that it performs in a safe and secure manner 24×7x365.

Linux Server Management Overview
Windows Server Management Overview

Q. What is a ‘RAID’ server ? Why should I opt for RAID Servers ?

Ans: RAID stands for ‘Redundant Array of Inexpensive Disks’. It is a technique for using multiple hard drives to provide fault tolerance. Normally, WebHosting UK configure systems with 2 hard drives to use RAID 1 disk mirroring. All data is written to both drives simultaneously. Although at WebHosting UK we only use high quality hardware, the worst can occasionally happen and hard drives do sometimes fail. With RAID 1, if one of the drives fails the system can continue to run normally with just the remaining hard drive. We can then schedule a mutually convenient time to replace the failed hard drive, meaning minimal downtime for your server. Without RAID, a single hard drive failure could result in several days downtime in the worst case scenario that it was necessary to reinstall the operating system from scratch. Please note that on a RAID 1 system, the storage capacity is effectively halved i.e. a pair of 160 GB hard drives will give you 160 GB of storage space, not 320 GB. If you have more advanced requirements, we are also able to do custom RAID 5 systems with 3 or more hard drives. For more information just contact our sales department through helpdesk or live chat.

How do Mirrored Servers work?

For Mirrored servers’ architecture, we set-up 2 similar configuration servers in 2 different racks out of which one server is the master server and other is the slave server. After the implementation of mirroring, if for any reason, the master server fails, the slave server can immediately take its place without any downtime. We implement Mirroring Solution using FAM and RSYNC modules.

Failover is a process in which the slave server stands in for master server in case the master server goes down. With the help of Failover, user and application requests that are directed to the failed master server are routed to the slave server.

We setup mirroring architecture on both the servers at no additional cost which effectively means you will only need to pay the applicable fees for the two servers.

For Mirrored Servers you will have to consider two Dedicated Servers of similar configuration.

Q. What MS SQL Edition choices do you offer on Windows Dedicated Servers and what are the prices?

Ans: We offer various Microsoft SQL server edition with our Windows Dedicated Servers .

Free MSSQL Edition offered by WebHosting UK are as follows:

MSSQL 2000 Express Edition
MSSQL 2005 Express Advanced Edition

MSSQL Edition prices on Windows Dedicated Servers are as follows :-

MSSQL 2000 Standard Edition - £ 75 / Month
MSSQL 2000 Enterprise Edition - £ 99 / Month
MSSQL 2005 Workgroup Edition - £ 75 / Month
MSSQL 2005 Standard Edition - £ 99 / Month
MSSQL 2005 Enterprise Edition - £ 149 / Month

Q. What control panel choices do you offer on both Linux/Windows Dedicated Servers and what are the prices?

Ans: With our Dedicated Server hosting you get multiple control panel options like cPanel, Plesk and LXAdmin control panels.

Control Panel supported with Linux Dedicated Server : cPanel/WHM, Plesk and LXAdmin control panel.

Control Panel supported with Windows Dedicated Server : Plesk Control Panel

We provide all the latest versions of control panel with Dedicated Servers:

cPanel version 11.17.0
WHM version 11.15.0
Plesk Version 8.5.0
LXAdmin version 5.0

Control Panel Charges on Dedicated Server Hosting are as follows:

cPanel/WHM unlimited domains - £ 20 / Month
Plesk 30 Domains - £ 8 / Month
Plesk 100 Domains - £ 15 / Month
Plesk Unlimited domains - £ 20 / Month
LXAdmin Unlimited domains - £ 5 / Month

Plesk Addons Available with Plesk Control Panel Only:-
Plesk Power Pack - £ 15 / Month
Dr. Web Anti Virus - £ 25 / Month

Q. What control panel choices do you offer on both Linux/Windows VPS Hosting and what are the prices ?

Ans: With our VPS hosting you get multiple control panel options like cPanel, Plesk and LXAdmin control panels.

Control Panel supported with Linux VPS: cPanel/WHM, Plesk and LXAdmin control panel.

Control Panel supported with Windows VPS : Plesk Control Panel

We provide all the latest versions of control panel with VPS hosting:

cPanel version 11.17.0
WHM version 11.15.0
Plesk Version 8.5.0
LXAdmin version 5.0

Control Panel Charges on VPS Hosting are as follows:

cPanel/WHM unlimited domains - £ 5 / Month
Plesk 30 Domains - £ 2 / Month
Plesk 100 Domains - £ 4 / Month
Plesk Unlimited domains - £ 5 / Month
LXAdmin Unlimited domains - £ 1 / Month

Plesk Addons available with Plesk Control Panel Only:-
Plesk Power Pack - £ 3 / Month
Dr. Web Anti Virus - £4 / Month

How to access Virtuozzo Power Panel?

To access Virtuozzo Power Panel (VZPP) use 4643 port.

Example:

If your main Virtual Private Server (VPS) IP is 87.117.209.169 then VZPP would be accessible as:

https://87.117.209.169:4643

Username: root (or admin etc)
Password: your_current_root_password

What is Virtuozzo Power Panel?

Virtuozzo Power Panels is a powerful web-based recovery and administration tool, intended for use by VPS owners. With Virtuozzo Power Panel, a user with administrative access to a VPS can easily perform many critical management tasks:

VPS Start/Stop/Reboot
Start, stop, fast stop and restart the VPS.

VPS Services Management
Manage VPS services and processes such as stopping an offending task or restarting a service.

VPS Resource Monitoring
Monitor VPS resource utilization for CPU, system, disk space and disk inodes.

VPS Backup/Restore
Back up and restore the VPS from the backup including all system and user files.

VPS Repair
Start the VPS in repair mode when a VPS is broken and does not boot.

Embedded SSH Client
Connect via integrated SSH client to the VPS.

VPS Re-install
Reinstall the VPS from scratch, either saving or discarding existing files.

VPS Actions Log
View the VPS actions log to monitor resource shortage alerts and various VPS events.

Click on the below links to view the Virtuozzo Demo for Linux and Windows:

• Virtuozzo for Linux Tutorials
• Virtuozzo for Windows Tutorials

What name servers do I use with my reseller hosting account?

Each reseller server have it’s own DNS so you’ll need to reference your welcome email for the nameserver information. If you are still unsure please contact our support department through HelpDesk and they will let you know.