Q. What exactly semi-dedicated server hosting means.

Ans: Semi-Dedicated server is not a fully private dedicated server that you own yourself. That will be a dedicated server. Webhosting UK semi-dedicated server is a dedicated server that is shared only between 12 clients. With the semi-dedicated server you will get full root ssh access, RDP access and guaranteed amount of RAM. You have total control over your server and configuration. You have access to a large portion of the server resources, allowing you to run more traffic and resource intensive websites as well as more complex scripts and softwares without CPU latency becoming an issue.

Webhosting UK semi-dedicated hosting accounts are setup on a powerful Dual Quad Core Intel Xeon E5420 processors. The servers is having 12 GB DDR2 RAM which ensures that each semi-dedicated account hosted on the server gets at least 1 GB of Guaranteed RAM.

Semi-dedicated server is the perfect intermediary step between migrating from a virtual private server (VPS) hosting to a dedicated server and it also gives you room to expand before you have to invest in a full fledged dedicated server.

Can we create our own resellers with our reseller hosting account?

WebHosting UK don’t support sub-reseller account under reseller hosting account. If you wish to create sub-reseller account you should consider our VPS Hosting or Semi-Dedicated Hosting or Dedicated Server Hosting.

Do you allow overselling on reseller hosting accounts?

We do NOT allow overselling on any of our Linux or Windows Reseller Hosting plans, if you wish to oversell you may consider our VPS Hosting or Semi-Dedicated Hosting plans as they have more resources and offer flexibility to oversell and keep CPU & RAM usage within acceptable performance metrics.

FAQs on UK Dedicated servers offered by Web Hosting UK

1. Where are your servers located ?
Ans : All our servers are located in world-class Blue Square Datacenter based in Maidenhead which is 20 Miles West of London, UK.

2. What Brand of servers/Chassis do you use for the Servers ?
Ans : We use only branded Chassis from Dell and we use latest state of the art Intel CPU’s for our servers.

3. Which ISPs do you use for network connectivity of your Datacenter / Servers ?
Ans : Our network transit connections are currently to Level 3, Tiscali, and Deutsche Telekom. We also peer with approximately 150 ISPs at the peering points LINX, XChangePoint, and LoNAP.

4. What is the Datacenter Connectivity and uplink for each dedicated server ?
Ans : We have a total of 20,000mbits of network connectivity for all our Servers. We have 2 x 10 Gbps links for our datacenter. Each Server in our datacenter is setup on 100 Mbps, fully-switched port on an edge switch. Each edge switch is then in turn plugged into two separate aggregation switches at 1gbit, with failover redundancy allowing either 1gbit link to fail.

5. What are the RAM specifications ?
Ans : Our Servers are equipped with DDR2 ECC SDRAM.

6. What types of Hard drives (HDD) do you use and what is the speed of your drives ?
Ans :- We use SATA drives on our servers as advertised on our website, all of our SATA hard drives have a speed of 7500 rpm. We also provide SAS drives on some of our high configuration servers. SAS drives have a speed of 10,000 rpm. You can contact our Sales Department through our helpdesk to get more information on the available configurations.

7. How many websites can I host on a dedicated server ?
Ans :- There is no such limit you can host an unlimited number of websites on your own dedicated server however it is sensible not to overload a server with more websites than it can cope with. This is dependent on the specification of your server and the type of websites that you want to host on it. WebHosting UK entry level server will comfortably host around 500 average websites.

8. What Operating systems do you Support ?
Ans : We Support Debian 4.0, CentOS 4.5, CentOS 5, Fedora Core 5, Fedora Core 6 and RHEL 4 Linux Flavors on our Servers while for windows we offer Windows 2003 Standard and Windows 2003 Enterprise editions only.

9. What is your uptime Guarantee for Dedicated Servers ?
Ans :- We offer 100% network and power uptime guarantee on all our dedicated servers.

10. What control panels do you support on your Dedicated servers ?
Ans :- We offer cPanel – WHM & Plesk Control panel options on our Linux Dedicated servers for additional pricing whilst on Windows we offer Plesk control panel options. You can install any other control panel as per your requirements but we won’t support those control panels. As a part of our managed service we will provide support for OS related problems only if the control panel is not purchased through Webhosting.UK.com .

11. Do you include a backup service with the dedicated server plans ?
Ans : We offer 20 GB remote backup space free of cost with all our dedicated servers. Once you sign up for the server, you will need to contact our support dept. on setup of your server to allow our system admins to login and setup the backup scripts.

12. Do you provide RAID 0 or RAID 1 with your servers ?
Ans : We do offer RAID 0 or RAID 1 configuration with our servers . Both these RAID configurations need 2 Identical hard drives. RAID 0 doesn’t help in case of Hard Disk Drive failure, RAID 1 mirrors data on 2 identical drives which allows you to swap drives incase of failure of one drive. In the event of a Hard Disk Drive failure on RAID 0, data will be lost. More information on RAID can be obtained from http://en.wikipedia.org/wiki/RAID

13. Do you offer Load Balanced Servers ?
Ans :- Yes. We do offer Load Balanced servers on Linux as well as on Windows Platforms. We can setup a load balanced cluster using Cisco Load Balancing routers or by using windows load balancing feature which is inbuilt within the windows OS.

14. Where are your Support staff based ?
Ans :- Our support staff are based in three locations. Some staff members are based in the datacenter and the rest of the staff members are based in our offices in London and Durham.

15. Is there any money back guarantee on Dedicated Servers ?
Ans : We offer 30 day money back guarantee only in case of hardware failure or if the hardware is not as per the advertised specifications. We don’t offer any refunds for software related problems as you should communicate with our support team or the accounts person in charge of your account to get those sorted.

16. Is VAT included on your Dedicated Servers ?
Ans : As of now we don’t include VAT on our dedicated servers but we can provide you with VAT invoice with next billing cycle of your server. You will need to pay 17.5% extra on the advertised pricing to get VAT invoice. We have recently separated our servers plans into sub division of our company to offer high end service to our dedicated server customers. VAT registration of this new company is under progress and it will be available with next billing cycle of our server.

Q. Do you support cURL?

Ans. Yes we do provide support for cURL through the command line and as a php compiled-in option. cURL is a command line tool for transferring files with URL syntax. It is used to automate unattended file transfers or sequences of operations. You can use CURL to connect to an HTTP or HTTPS site from your hosting account.

For example: You can use CURL to connect to a site with an RSS feed or to authorize.net’s HTTPS payment processing gateway.

Q. Do you allow adult websites on your servers?

Ans: As long as your content is legal Web Hosting UK is happy to host your adult content website and you should hold the copyright releases to all the information, including model releases. Pornography or sexually-explicit images of children or any pictures videos is prohibited on all our servers. If we get any complaint or notification of copyright infringement or illegal/stolen content then you may have to remove the abusive content or take your website(s) elsewhere.

We provide various Linux and Windows plans for Adult Hosting . As per your need you can opt for shared Linux hosting or windows hosting, vps hosting, semi-dedicated or dedicated server hosting packages. For detail information please contact our sales department through our Helpdesk.

What will happen if I use the complete alloted webspace?

Ans: Your website will continue to work even if you reach the limit of your diskspace quota.

Cpanel will send automated email notifications once you reach disk quota limits. If you ignore those notifications your website will continue to work but incoming emails will get bounced and no new records will be added to your database.

Only solution to this is to upgrade to next higher plan for getting more disk space.

To upgrade your website hosting package please contact our Billing Department through HelpDesk or Live chat support.

Q. Can I have separate control panel for each of my website.? Do you have any hosting plan which I can use in this case ?

Ans :- Our Reseller hosting, VPS hosting and Semi-Dedicated Hosting plans would be perfect for your requirement. You can setup unlimited accounts with individual control panel access under reseller, VPS and semi-dedicated plans. You will need to choose cpanel/WHM license at the time of ordering VPS or Semi-Dedicated to activate WHM. WHM allows you to add unlimited number of accounts and hence you can have multiple sites with their own control panel.

Q: Is there any limit on the number of scripts allowed to install for a domain ?

Ans :- There is NO such limit, you can install as many scripts as you want for your domain.

The only thing necessary is that your scripts should be quite genuine and they shouldn’t overload the server.

Q. In which Data centre are your servers located?

Ans: Our Servers are located in world-class Blue Square Datacenter based in Maidenhead which is 20 Miles West of London, UK.