What name servers do I use with my reseller hosting account?

Each reseller server have it’s own DNS so you’ll need to reference your welcome email for the nameserver information. If you are still unsure please contact our support department through HelpDesk and they will let you know.

How do I resell domain names?

To resell domain names you need to signup for our Reseller Hosting Plan. Along with our reseller hosting you will get Free eNom Domain Reselling Account. You will have the ablility to purchase and sell as many domains you want from your enom reseller account.

Signup for our Reseller Hosting and get you free enom account. After signup please contact our Billing Department through HelpDesk and request for login details.

How do I order a dedicated IP address?

Please contact our Billing Department through HelpDesk or 24×7 Live chat support to order Dedicated IP. The cost for an IP is £2 / Month or £20 / Year.

Can we create our own resellers with our reseller hosting account?

WebHosting UK don’t support sub-reseller account under reseller hosting account. If you wish to create sub-reseller account you should consider our VPS Hosting or Semi-Dedicated Hosting or Dedicated Server Hosting.

Do you allow overselling on reseller hosting accounts?

We do NOT allow overselling on any of our Linux or Windows Reseller Hosting plans, if you wish to oversell you may consider our VPS Hosting or Semi-Dedicated Hosting plans as they have more resources and offer flexibility to oversell and keep CPU & RAM usage within acceptable performance metrics.

General FAQ’S for Windows Reseller Hosting

1. Does your reseller hosting require a static IP address for remote SQL Server access?
Ans : It is not necessary to use a static IP address for remote SQL Server access, you can connect to MS-SQL database using our shared server’s IP address from anywhere with any type of internet connection.

2. Will we be able to import data from Access DB’s where required?
Ans : Our Windows server support MS Access database, you can simply upload your .MDB file under your Web-root folder.

3. Is MS-SQL Database included in the reseller package?
Ans : Yes, you can host your MSSQL database with us, it’s included in your reseller Package.

4. How long will it take to set up our hosting?
Ans : Account setup will take only 60 to 90 minutes after verification of payment is done.

5. Do you offer a service to move our sites from their current hosting?
Ans : Moving your data would depend on the control panel you are using with your present hosting provider, the number of individual domain accounts to be moved & size of the total data.

6. Do you offer a Database backup service - if yes how frequent is the backup & how much does it cost?
Ans : We provide MSSQL 2005 express, which comes with its own management interface called SQL-Express Management Studio. This allows you to manage the administration of your databases. You would have to raise a helpdesk ticket to request a backup to be taken and/or restoring a backup for you. There are no charges involved in this.

7. What type of control panel comes with windows hosting?
Ans : Our Windows hosting plan comes with Plesk 8.2 (the newest stable version). The additional components which are included with Plesk are as follows.

Dr.Web 4.33.1.3290

MySQL 5.0.37

BIND DNS Server 9.4.1

Windows Firewall Service Pack 2

Microsoft FTP Server 6.0

MailEnable Standard 1.981

ASP 6.0.3790.3959
ASP.NET 1.1.4322.0
ASP.NET 2.0.50727.0
ASP.NET 3.0
Perl v5.8.8 built for MSWin32-x86-multi-thread

PHP 4.4.7
PHP 5.2.3
SSI 6.0.3790.3959

Spam Filter:
SpamAssassin 3.1.8

MySQL Web Admin:
PhpMyAdmin 2.10.1

Microsoft SQL Web Admin:
ASP.NET Enterprise Manager 0.1.3
MyLittleAdmin 2000 2.7.r124, 2005 3.1e

AWStats 6.6 (build 1.887)
Webalizer V2.01-10-RB02 (Windows NT 5.2 Service Pack 2) English

Horde IMP H3 (4.1.4)

Microsoft FrontPage 5.0.2.6738

Q. Do you support cURL?

Ans. Yes we do provide support for cURL through the command line and as a php compiled-in option. cURL is a command line tool for transferring files with URL syntax. It is used to automate unattended file transfers or sequences of operations. You can use CURL to connect to an HTTP or HTTPS site from your hosting account.

For example: You can use CURL to connect to a site with an RSS feed or to authorize.net’s HTTPS payment processing gateway.

Q. Will all my customers have their own cPanel/webmail login?

Ans: Your resale clients will have their own cPanel login, and you can set up their email accounts from your master account. Simply log in to your account and open the “Settings” menu, then click on “Email Accounts”. From here you can select “Add User” to create a new email account.

Q. What free billing software is available?

Ans: The free billing software available within Fantastico is called phpCOIN. Further details on this software may be viewed @ www.phpcoin.com/

Q. Can I monitor space and bandwidth usage on a daily basis?

Ans: You can monitor the disk space and the monthly bandwidth of your account on a daily basis by logging in to the specific domain name`s control panel and on the left hand-side you will be able to view this. Regarding the monthly bandwidth there is one more option you can view the daily used bandwidth from the stats panel. That is in the cpanel >> web/ftp stats >> awstats.