Q. Can I host as many accounts as I want on my VPS?

Ans: The short answer is yes, but the long answer is a bit more complex. If you choose to use a control panel, you will be granted an unlimited software license and can set up as many accounts as you wish. However, that does not mean that every package has the physical resources capable of hosting infinite accounts. We grant you enough resources to set up an ample number of accounts at each package level, but you will find that once you reach a certain level, you will require more resources in order to add further accounts. The types of resources you need will depend on the types of websites you are hosting, and the individual resource requirements of those sites. Because of this, it is difficult to arrive at a specific number of sites you can expect to host. That being said, if an upgrade is ever required, we make the process quick and easy.

Q. What are the default index files on the web servers?

Ans: Depending on the web hosting plan and hosting platform the following files are used:

Index files on Windows Servers are:
index.asp
index.htm
index.html
index.php

Index files on Linux Servers are:
index.php
index.htm
index.html

Q. Do I have root access to my VPS?

Ans: Yes, you have full administrative root access (SSH Root Access/Full Remote Desktop Access) to your vps hosting account. You can configure your server at root level and even reboot your VPS . Your operating system is your own secure environment.

Q. What operating system do you provide with your VPS plans?

Ans: We at WebHosting.UK.com provide CentOS, Fedora Core X, Gentoo and Debian OS’s with our VPS hosting Plans.

Q. Can I get additional IPs?

Ans: Yes. each additional ip costs £2/month with no setup fees. Adding additional ips is instant and there is no downtime to your server when adding or removing additional ips.

Q. What type of hardware will my VPS be hosted on?

Ans: The type of hardware that your VPS account will be provisioned in depends on what type of account you by. We are offering VPS STARTER, VPS BUSINESS and VPS ENTERPRISE plans, all are having fixed amount of memory, hard drive space and monthly bandwidth.

General Server specifications are as follows:

Core 2 Quad Q6600
4 x 2.4GHz Processors with HT - 8MB Cache
8 GB RAM
1000 Mbps Uplink
Host Ping and TCP Service Monitoring
Automated Reboot from Monitoring

Q. Are backups included for shared and reseller hosting?

Ans: WebHosting.UK.com backs up each system every day. The backups are available for complete system failure only. Customers requesting file restores will be charged extra to retrieve data. We will soon be offering FTP backup space allowing you to control your own data retention schedules.

Q. Is IRC allowed?

Ans: We do not allow hosting of IRC servers of any sort. This include bouncers, bots, and daemons.

Q. Can I upgrade my kernel in OpenVz?

Ans: OpenVz does not allow for any Kernel modifications. You will be running a variant of Linux 2.6.x which is the latest stable Linux kernel.

Q. How long will it take to set up my vps hosting account?

Ans: Web Hosting UK VPS hosting accounts are configured to enable access to your server administration panel within few hours. The only ocassion when provisioning is not instant, is in the case of an order that receives a high fraud score. To ensure that your VPS account is built quickly please refrain from using free email services, and always ensure that you use accurate billing information.