Q. How will you transfer my existing UK domain?

If you wish to transfer a UK tld to our hosting then you will need to ask your existing domain registrar to change the IPS tag of your UK domain and point it to “ENOM” once the tag has been changed you can then signup for the package and during signup select the option “Transfer My Existing Domain”. Once you signup with us and your payments get verified, we will initiate the transfer request for your UK domain to get it transferred to our hosting. This transfer process would take 24-36 hours for completion.

What is ID Protect?

ID protect is a feature that will shield your personal information listed in the WhoIs record from spam, identity theft, name hijackers etc by changing your public information to a private unlisted registration. This information gets randomly changed after every seven days to provide you with the highest level of protection against spammers and identity theft. However the email address that would be displayed at this time would be a fake email address and if anyone sends an email to these fake email address that will reach to your mail box. So you have the authority to answers this mails or not.

How do I order ID Protect?

Please contact our Billing Department through HelpDesk or 24×7 Live chat support to order ID protect for your domain name.

Q. Can I host two different websites using one account?

Ans: Yes, you can host two different websites using one account but for that you have to create an add-on domain, when you want to host 2 different site under same hosting plan (ex: cPanel hosting) you will have to use an add-on domain.This domain would be under main domain. You can add unlimited email account to your domain through cPanel.

Q. How will you transfer my existing registered domain name to your host?

Ans :- For transferring your registered domain all you need to do is choose the option “Transfer my existing domain name” at the time of signup and we will take care of initiating transfer request for your domain name. If you have a UK tld (.co.uk, .org.uk, .uk.com, .uk.net, .uk.me) then you will need to ask your existing Domain registrar / hosting company to retag your domain name and point the IPS Tags to “ENOM”. We will accept your domain name in our registry once the IPS tags point to our Tag.

Q. How to register new domain name with your hosting services?

Click the “Order Now” button anywhere on the site to access the order form. Select “Domain registration only” option. Submit the order form and your domain will be registered within 15 minutes if it is available.

Q. I’ve been unable to find any reference to domain parking on your website. Would you be able to tell me the policy you hold regarding domain parking?

Ans : You can add unlimited number of addon & parked domains in the Shared Hosting plans and there are no such restrictions to the parked domains until and unless they are not used for sending spams from the server.

Q. How will I know when the domains are up for renewal? Also as I would be taking over the hosting finances, how will I know when the domains are up for renewal, will you inform me?

Ans : Yes, definitely you will be intimated regarding the renewal dates of all the domains that are being registered with us. We have a billing software that auto generates the renewal reminder emails well in advance so that you will get sufficient time to renew the domain as well as your hosting package.

Q. Do you host international domains?

Ans: We can host any international domain name any where in the world. We do not provide domain registration services for many international domains, but we can host websites and e-mail accounts.

Q. Domain Propagation Time?

Ans: Generally it takes 24 - 48 hours for the new domain to propagate. In the mean while you can use http://ServerIpaddress/~username/ to access your website.

Q. What types of characters can be used in domain names ?

Ans: A domain can contain numbers (0-9), letters (a-z) or hyphen (-). A domain cannot begin or end with the hyphen (-) nor they can be in consecutive order. Empty space is not allowed in the domain name. Domain names must be at least 3 and at most 63 characters long. A domain name is not case-sensitive, so you can use upper or lowercase letters when using your new domain.