Q. How to disable Hotlink protection?

Ans: If you no longer wish to use Hotlink Protection on your site, you can disable it with the Hotlink Protection Menu.

Step 1: To access Hotlink Protection, click on the icon above the words Hotlink Protection on the main screen of your cPanel interface.

Step 2: Scroll down to the bottom of the menu, and click on Disable.

Q. How to enable Hotlink protection?

Ans: To enable Hotlink protection follow the steps mentioned below

Step 1. To access Hotlink Protection, click on the icon above the words Hotlink Protection on the main screen of your cPanel interface.

Step 2. Enter the names of sites that you wish to access your files in the first field which already contains the names of your site(s).

Step 3. Enter the file types that you wish to let those sites access by entering their extensions in the blank field next to Extensions to allow (seperate by commas):

Step 4. Enter the URL you wish to redirect links to that are not allowed in the blank field next to ?Url to Redirect to:

Step 5. If you wish to allow the sites you have entered to directly request files (view images or videos by typing their url into a browser), click on the box next to Allow direct requests

Step 6. Click on Activate to enable Hotlink Protection.

Q. How can I access Fantastico?

Ans: The Fantastico is already installed on your VPS Server. When you login to the sites control panel (we provide cpanel with all our vps plans which you can login into by typing http://yourdomain.com/cpanel in your browser tool bar.) After you successfully login, you will be able to see the Fantastico icon on the left side panel at the bottom of the page. You can follow the same procedure even if you have a shared hosting, reseller hosting, semi-dedicated server or dedicated server hosting account.

Q. How can I upload my new webpages or edited pages ?

Ans : You can upload your new/edited pages using your Control Panel:

You just need to login to your cPanel and then goto the file manager >> public_html folder>> and then upload your files there.

Or by using various FTP client such as ws_ftp pro or cute_ftp or smart_ftp.

You can also use Dreamweaver to edit your pages and directly upload your pages using it.

Q. How do I create a new email account through cPanel?

Ans: Go through the following steps to create a new email account in your control panel

• Go to http://yourdomain.com/cpanel/
• Click the “Mail” icon then choose “Add/Remove Accounts “
• Type the username and the password.
• Type in a mailbox quota if desired.
• Click “Add”

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ?

Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL.

[ http://ipaddress/~your username ] before changing your nameservers.

You can also load your website, recode the pages for the new database and test it all before it goes live.

Q. Do you offer free trial or money back guarantee?

Ans: No, we do not offer free trial but we do provide 30 day money back guarantee after the registration of hosting to those clients who are not satisfied with our services. No refund will be honored on Dedicated Servers, the 30 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.

Each of Webhosting.uk.com’s managed shared hosting, reseller hosting, vps hosting and semi-dedicated hosting plans carries a 30 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 30 days of your service, you will be given a full refund of the contract amount.

Remember, this is ONLY for shared, reseller, vps and semi-dedicated hosting packages, and not for dedicated servers. This guarantee does not include our domain registrations and control panel license fees, as those cannot be cancelled once registered.