April 2008


Q. What is the contention ratio of your Virtual Private Servers (VPS) Hosting ?

Ans: The contention ratio is the amount of vps users we put on the same vps node. Some vps hosting providers practice the nasty habit of overselling; that is, creating as many vps hosting accounts onto the same vps node as possible and praying that they don’t all use their dedicated resources at the same time. That is not what we do. Even if all the vps hosting users on one of our VPS nodes were to use 100% of their vps hosting resources simultaneously, there would be enough to go around with plenty to spare. You can rest assured that your vps hosting account will always be stable and unaffected by the actions of any other Webhosting UK VPS hosting user.

Q. What does Webhosting UK dedicated server management include?

Ans: All our servers are fully managed and come with full administrative access to give you complete control, as well as the ability to customize the server as per your needs. The key to our clients’ online business success is smooth and seamless functioning of their server. Dedicated servers require constant monitoring, care and maintenance which is taken care of by our experienced System Administrators. They ensure that your server is always available, has the latest security updates installed and technical issues if any are resolved as soon as possible.

Webhosting UK Linux/Windows dedicated server management responsibilities include but are not limited to the following tasks:

  • SSH Security and Configuration
  • Optimization and Hardening
  • Firewall Configuration
  • Server Monitoring Process
  • Linux Server Security
  • Apache Tweaks
  • Environmental security
  • Security Audit
  • Securing Binaries
  • Firewall Configuration
  • DNS recursion restriction
  • Email scanning for viruses and spam
  • RDP security
  • Windows Server Security
  • Scripting mail components
  • Scripting Languages
  • Image Upload components
  • System Security
  • Server Migration
  • 3rd Party Software Installation
  • WHM/CPanel and Plesk control panel Technical Issues
  • Initial Server Setup
  • Backend Server Software Upgrades
  • Database administration
  • Application monitoring and updates
  • Intrusion detection
  • Performance tuning

Please visit our fully managed dedicated server information pages to view our complete list of functions which are performed by our seasoned System Administrators to maintain your managed Linux/Windows dedicated server round the clock to ensure that it performs in a safe and secure manner 24×7x365.

Linux Server Management Overview
Windows Server Management Overview

Q. What is a ‘RAID’ server ? Why should I opt for RAID Servers ?

Ans: RAID stands for ‘Redundant Array of Inexpensive Disks’. It is a technique for using multiple hard drives to provide fault tolerance. Normally, WebHosting UK configure systems with 2 hard drives to use RAID 1 disk mirroring. All data is written to both drives simultaneously. Although at WebHosting UK we only use high quality hardware, the worst can occasionally happen and hard drives do sometimes fail. With RAID 1, if one of the drives fails the system can continue to run normally with just the remaining hard drive. We can then schedule a mutually convenient time to replace the failed hard drive, meaning minimal downtime for your server. Without RAID, a single hard drive failure could result in several days downtime in the worst case scenario that it was necessary to reinstall the operating system from scratch. Please note that on a RAID 1 system, the storage capacity is effectively halved i.e. a pair of 160 GB hard drives will give you 160 GB of storage space, not 320 GB. If you have more advanced requirements, we are also able to do custom RAID 5 systems with 3 or more hard drives. For more information just contact our sales department through helpdesk or live chat.

How do Mirrored Servers work?

For Mirrored servers’ architecture, we set-up 2 similar configuration servers in 2 different racks out of which one server is the master server and other is the slave server. After the implementation of mirroring, if for any reason, the master server fails, the slave server can immediately take its place without any downtime. We implement Mirroring Solution using FAM and RSYNC modules.

Failover is a process in which the slave server stands in for master server in case the master server goes down. With the help of Failover, user and application requests that are directed to the failed master server are routed to the slave server.

We setup mirroring architecture on both the servers at no additional cost which effectively means you will only need to pay the applicable fees for the two servers.

For Mirrored Servers you will have to consider two Dedicated Servers of similar configuration.