Q. Will all my customers have their own cPanel/webmail login?

Ans: Your resale clients will have their own cPanel login, and you can set up their email accounts from your master account. Simply log in to your account and open the “Settings” menu, then click on “Email Accounts”. From here you can select “Add User” to create a new email account.

Q. What free billing software is available?

Ans: The free billing software available within Fantastico is called phpCOIN. Further details on this software may be viewed @ www.phpcoin.com/

Q. How to disable Hotlink protection?

Ans: If you no longer wish to use Hotlink Protection on your site, you can disable it with the Hotlink Protection Menu.

Step 1: To access Hotlink Protection, click on the icon above the words Hotlink Protection on the main screen of your cPanel interface.

Step 2: Scroll down to the bottom of the menu, and click on Disable.

Q. How to enable Hotlink protection?

Ans: To enable Hotlink protection follow the steps mentioned below

Step 1. To access Hotlink Protection, click on the icon above the words Hotlink Protection on the main screen of your cPanel interface.

Step 2. Enter the names of sites that you wish to access your files in the first field which already contains the names of your site(s).

Step 3. Enter the file types that you wish to let those sites access by entering their extensions in the blank field next to Extensions to allow (seperate by commas):

Step 4. Enter the URL you wish to redirect links to that are not allowed in the blank field next to ?Url to Redirect to:

Step 5. If you wish to allow the sites you have entered to directly request files (view images or videos by typing their url into a browser), click on the box next to Allow direct requests

Step 6. Click on Activate to enable Hotlink Protection.

Q. Can I monitor space and bandwidth usage on a daily basis?

Ans: You can monitor the disk space and the monthly bandwidth of your account on a daily basis by logging in to the specific domain name`s control panel and on the left hand-side you will be able to view this. Regarding the monthly bandwidth there is one more option you can view the daily used bandwidth from the stats panel. That is in the cpanel >> web/ftp stats >> awstats.

Q. How can I access Fantastico?

Ans: The Fantastico is already installed on your VPS Server. When you login to the sites control panel (we provide cpanel with all our vps plans which you can login into by typing http://yourdomain.com/cpanel in your browser tool bar.) After you successfully login, you will be able to see the Fantastico icon on the left side panel at the bottom of the page. You can follow the same procedure even if you have a shared hosting, reseller hosting, semi-dedicated server or dedicated server hosting account.

Q. Is it OK to run Tomcat on my VPS?

Ans: You can have us install Tomcat on your VPS however do take note that Tomcat and Java application takes up all available RAM and CPU resources and in almost any virtual environment, potentially making your VPS quite slow. Your experience with your VPS account may not be pleasant as a result of this. So, we recommend running Tomcat on a Dedicated Server .

Q. Can I host as many accounts as I want on my VPS?

Ans: The short answer is yes, but the long answer is a bit more complex. If you choose to use a control panel, you will be granted an unlimited software license and can set up as many accounts as you wish. However, that does not mean that every package has the physical resources capable of hosting infinite accounts. We grant you enough resources to set up an ample number of accounts at each package level, but you will find that once you reach a certain level, you will require more resources in order to add further accounts. The types of resources you need will depend on the types of websites you are hosting, and the individual resource requirements of those sites. Because of this, it is difficult to arrive at a specific number of sites you can expect to host. That being said, if an upgrade is ever required, we make the process quick and easy.

Q. What are the default index files on the web servers?

Ans: Depending on the web hosting plan and hosting platform the following files are used:

Index files on Windows Servers are:
index.asp
index.htm
index.html
index.php

Index files on Linux Servers are:
index.php
index.htm
index.html

Q. Do I have root access to my VPS?

Ans: Yes, you have full administrative root access (SSH Root Access/Full Remote Desktop Access) to your vps hosting account. You can configure your server at root level and even reboot your VPS . Your operating system is your own secure environment.