Q. What mail service do you provide for accessing emails?

Ans:- For accessing e-mails we provide webmail service. You can access yor mailbox through webmail access URL

[ www.yoursitename/webmail ]

or

[ www.yoursitename:2095 ]

We also help you to setup autoresponder through webmail interface or control panel.

You can also easily configure Outlook or Outlook Express and access your mails from anywhere.

Q. Which type of hosting requires default.htm or index.htm?

Ans :- If you opt for our Windows Hosting plan then you need to upload the main homepage as default.htm but if you opt for our Linux Hosting then you need to upload the main homepage as index.html.

If you don’t need ASP.NET and MSSQL then signup for our cPanel Hosting as the windows control panel does not have many features compared to (Linux) Cpanel control panel.

Q: Is there any limit on the number of scripts allowed to install for a domain ?

Ans :- There is NO such limit, you can install as many scripts as you want for your domain.

The only thing necessary is that your scripts should be quite genuine and they shouldn’t overload the server.

Q. Will I be able to access the server via FTP and via IP address prior to changing the nameservers ?

Ans :- Yes, you can access the server through FTP or an IP address prior to changing the nameservers. And you can preview your website with a temporary URL.

[ http://ipaddress/~your username ] before changing your nameservers.

You can also load your website, recode the pages for the new database and test it all before it goes live.

Q. How to setup a cron?

Ans: Go to: http://yourdomain.com/cpanel and then select “Cron Jobs.”

Q. Can I host two different websites using one account?

Ans: Yes, you can host two different websites using one account but for that you have to create an add-on domain, when you want to host 2 different site under same hosting plan (ex: cPanel hosting) you will have to use an add-on domain.This domain would be under main domain. You can add unlimited email account to your domain through cPanel.

Q. In which Data centre are your servers located?

Ans: Our Servers are located in world-class Blue Square Datacenter based in Maidenhead which is 20 Miles West of London, UK.

We have configured auto updates for Fantastico using cronjob which runs every night. If there are any updates from Netenberg then those are fetched and installed. This updates are applicable for all scripts included in Fantastico.

Q. Are SSL ceritficates necessary for e-commerce site?

Ans :- SSL stands for Secure Sockets Layer. It is a protocol which is responsible for transmitting private documents via the Internet in secured way. Regarding the SSL certificate, its benefits are to have a secure site so that you can use the shopping cart or any other oscommerce cart on your website. SSL allows you to browse your site with https:// instead of http://.

SSL certificate is a must for e-commerce site as its ensures that the confidential information like credit card numbers and bank account information entered by your customers remains secure.

Q. Can I collect credit card payments on my website ?

Ans: Yes, you can collect credit card payments on your website hosted on any of our servers. We do not provide merchant services, so you need to contact a company like PayPal / 2checkout / worldpay / authorize.net to provide these services.
We suggest you to have SSL certificate on your website, as it ensures secured online transactions where you can do online business without any fear or doubt.