November 2006


Q. Can I host an adult website?

Ans: Yes. You can host an adult website as long as the adult website complies with our terms and acceptable use policy. Adult content on the website has to be legal and you should hold the copyright releases to all the information, including the images, videos.

It wont be a problem if you don’t hold Copyright tags for the content but you need to ensure that you don’t copy content or images from any other copyrighted website nor you should display child pornographic content on your adult website. You should also ensure that you follow our No Spam Policies as any sort of activity that may result into problems for other customers will result in problems for your website.

We provide various Linux and Windows plans for Adult Hosting . As per your need you can opt for shared hosting, cpanel hosting, windows hosting, vps hosting, semi-dedicated or dedicated server hosting packages. For detail information please contact our sales department through our helpdesk.

Define Shared Hosting:

Shared hosting means purchasing only part rather then the whole server. It offers a cost effective solution for managing your website. With a shared hosting account you will receive space on a server and software tools for you to build and maintain your web site. View our shared hosting packages to determine which shared hosting solution fits your needs.

Linux Shared Hosting

Windows Shared Hosting

Q. How to register new domain name with your hosting services?

Click the “Order Now” button anywhere on the site to access the order form. Select “Domain registration only” option. Submit the order form and your domain will be registered within 15 minutes if it is available.

Q. As a reseller how do I activate and manage my clients’ account ?

Ans: After you sign up for a Reseller account, you will receive access to special area in your control panel (WHM) which allows you to manage all your accounts. You can login into your WHM using your login and password. After entering the WHM interface, you can create accounts by clicking on the “create an account” icon.

Q. If I purchase a reseller account, how would the customer support be handled for my customers?

Ans: You are responsible for supporting and billing your customers while we support and bill you. We provide you with an extensive Online Manual that you are free to incorporate into your own website. If you are unable to answer a client question, you can then forward the request to us, and we will respond directly to you. This way, we never contact your client directly, and your status as a reseller remains confidential.

Q. Do you offer both Linux and Windows based server hosting?

Ans: Yes, we offer both Linux and Windows server hosting however compared to Linux servers there are limited features on the windows server. Windows servers is mostly preferred by those who need ASP, ASP.NET, MSSQL, MS ACCESS, ODBC etc.

Q. I’ve been unable to find any reference to domain parking on your website. Would you be able to tell me the policy you hold regarding domain parking?

Ans : You can add unlimited number of addon & parked domains in the Shared Hosting plans and there are no such restrictions to the parked domains until and unless they are not used for sending spams from the server.

Q. How will I know when the domains are up for renewal? Also as I would be taking over the hosting finances, how will I know when the domains are up for renewal, will you inform me?

Ans : Yes, definitely you will be intimated regarding the renewal dates of all the domains that are being registered with us. We have a billing software that auto generates the renewal reminder emails well in advance so that you will get sufficient time to renew the domain as well as your hosting package.

Q. Do you offer Dedicated IP Addresses ? I think I read somewhere that I may need this to install SSL Certificates. Is this correct?

Ans : We charge £ 2 per month extra if you need a dedicated IP Address which is usually used for SSL. To order the Dedicated IP address please open a ticket through our Helpdesk http://www.webhosting.uk.com/support.php
If you need SSL certificate we can get it for you. We offer dedicated SSL certificate for £39.99 per year. Dedicated IP is free if you purchase the certificate from us.

Q. Do you have support for DEDICATED SSL Certification as opposed to a ‘Shared SSL’ you mention on your site? - is this free and supported?

Ans : Shared SSL is free but you will need to use a URL like
https://secure.ukhostsupport.com/~username/ which doesn’t look good for big sites with big products.

We offer Dedicated SSL certificate for £ 39.99 per year. Dedicated IP which is required to install the SSL certificate is free if you purchase the certificate from us.

To order the Dedicated SSL please open a support ticket through our Helpdesk http://www.webhosting.uk.com/support.php

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